V-GO DISPOSABLE INSULIN DELIVERY DEVICE
Report
- Report Number
- 1226572-2022-00113
- Event Type
- Malfunction
- Date Received
- August 17, 2022
- Date of Event
- July 19, 2022
- Report Date
- July 19, 2022
- Manufacturer
- MANNKIND CORPORATION - V-GO
- Product Code
- LZG
- UDI-DI
- 00385609400032
- PMA / PMN Number
- K103825
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- MI, US
- Reporter Occupation
- 003
Narratives
DEVICE EVALUATION: ONE DEVICE WAS RECEIVED AND EVALUATED FOR THE COMPLAINT REGARDING THE NEEDLE BUTTON RELEASED EVENT. DEVICE #052227-A WAS INSPECTED, AND THE NEEDLE MECHANISM FUNCTIONS WERE TESTED AND VERIFIED TO HAVE OPERATED AS INTENDED. THE COMPLAINT COULD NOT BE CONFIRMED FOR THIS DEVICE.
THE PATIENT CONTACTED V-GO CUSTOMER CARE (VCC) AND REPORTED THAT THE NEEDLE BUTTON DID NOT LOCK DOWN AND ALSO THAT WHILE USING V-GO THE NEEDLE POPPED OUT. THE PATIENT WAS OUT, AND HE TRIED TO GET THE NEEDLE BACK IN BUT AFTER A WHILE THE NEEDLE CAME OUT AGAIN. VCC ADVISED THE PATIENT TO ALWAYS REPLACE V-GO IF THAT SITUATION HAPPENS AGAIN. HE CONFIRMED THAT HE WEARS V-GO ON HIS ABDOMEN AND CHANGES SITES. HE SAID THAT THIS IS THE SECOND TIME THIS HAPPENED. HE CONFIRMED THAT HE DID NOT PUSH THE NEEDLE RELEASE BUTTON BY ERROR. THE PATIENT MENTIONED THAT HE IS WAS NOT AWARE ABOUT THAT THE COVER PIN NEEDS TO BE ATTACHED TO THE BUTTON COVER, SO HE WAS NOT SURE IF IT WAS. WHEN ASKED IF HE PUSHED THE BUTTON COVER OVER THE ROUNDED SIDE, HE SAID HE JUST PUSH IT AND THEN STARTED WEARING V-GO. HE MENTIONED THAT THIS IF THE FIRST TIME SOMEONE MENTIONS THESE TO HIM AND THAT HE WILL BE MORE AWARE ABOUT THAT. THE DEVICE WAS REPORTED TO BE AVAILABLE FOR RETURN TO THE MANUFACTURER FOR EVALUATION.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1238233 | V-GO DISPOSABLE INSULIN DELIVERY DEVICE | V-GO | LZG | MANNKIND CORPORATION - V-GO | V-GO 20 | VG221116B | 00385609400032 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | 81 YR | Male |