FDA Adverse Event Malfunction Summary report: N

V-GO DISPOSABLE INSULIN DELIVERY DEVICE

MDR report key: 15242254 · Received August 17, 2022

Report

Report Number
1226572-2022-00113
Event Type
Malfunction
Date Received
August 17, 2022
Date of Event
July 19, 2022
Report Date
July 19, 2022
Manufacturer
MANNKIND CORPORATION - V-GO
Product Code
LZG
UDI-DI
00385609400032
PMA / PMN Number
K103825
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MI, US
Reporter Occupation
003

Narratives

Additional Manufacturer Narrative · 0

DEVICE EVALUATION: ONE DEVICE WAS RECEIVED AND EVALUATED FOR THE COMPLAINT REGARDING THE NEEDLE BUTTON RELEASED EVENT. DEVICE #052227-A WAS INSPECTED, AND THE NEEDLE MECHANISM FUNCTIONS WERE TESTED AND VERIFIED TO HAVE OPERATED AS INTENDED. THE COMPLAINT COULD NOT BE CONFIRMED FOR THIS DEVICE.

Description of Event or Problem · 0

THE PATIENT CONTACTED V-GO CUSTOMER CARE (VCC) AND REPORTED THAT THE NEEDLE BUTTON DID NOT LOCK DOWN AND ALSO THAT WHILE USING V-GO THE NEEDLE POPPED OUT. THE PATIENT WAS OUT, AND HE TRIED TO GET THE NEEDLE BACK IN BUT AFTER A WHILE THE NEEDLE CAME OUT AGAIN. VCC ADVISED THE PATIENT TO ALWAYS REPLACE V-GO IF THAT SITUATION HAPPENS AGAIN. HE CONFIRMED THAT HE WEARS V-GO ON HIS ABDOMEN AND CHANGES SITES. HE SAID THAT THIS IS THE SECOND TIME THIS HAPPENED. HE CONFIRMED THAT HE DID NOT PUSH THE NEEDLE RELEASE BUTTON BY ERROR. THE PATIENT MENTIONED THAT HE IS WAS NOT AWARE ABOUT THAT THE COVER PIN NEEDS TO BE ATTACHED TO THE BUTTON COVER, SO HE WAS NOT SURE IF IT WAS. WHEN ASKED IF HE PUSHED THE BUTTON COVER OVER THE ROUNDED SIDE, HE SAID HE JUST PUSH IT AND THEN STARTED WEARING V-GO. HE MENTIONED THAT THIS IF THE FIRST TIME SOMEONE MENTIONS THESE TO HIM AND THAT HE WILL BE MORE AWARE ABOUT THAT. THE DEVICE WAS REPORTED TO BE AVAILABLE FOR RETURN TO THE MANUFACTURER FOR EVALUATION.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1238233 V-GO DISPOSABLE INSULIN DELIVERY DEVICE V-GO LZG MANNKIND CORPORATION - V-GO V-GO 20 VG221116B 00385609400032

Patients

Seq Age Sex Outcome Treatment
1 81 YR Male