FDA Adverse Event Injury Summary report: N

ACORN 180

MDR report key: 15234718 · Received August 16, 2022

Report

Report Number
3003124453-2022-00011
Event Type
Injury
Date Received
August 16, 2022
Date of Event
September 4, 2021
Report Date
July 11, 2022
Manufacturer
ACORN STAIRLIFTS, INC.
Product Code
PCD
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
NJ, US
Reporter Occupation
003

Narratives

Additional Manufacturer Narrative · 0

ADDITIONAL INFORMATION: INVESTIGATION REPORT, ASSOCIATED WORK ORDER REPORTS, M5 DIAGNOSTIC INSPECTION REPORT, APPLICABLE PHOTO EVIDENCE.

Description of Event or Problem · 0

ON (B)(6) 2021, THE CUSTOMER'S DAUGHTER CONTACTED ACORN STAIRLIFTS, INC. TO REPORT THAT THE STAIRLIFT WAS INOPERABLE, DISPLAYING AN F6 CODE, (MEANING: LIFT HAS OVER TRAVELLED IT'S PARKING POSITION OR THE SWITCH HAS BEEN ACTIVATED ACCIDENTLY, ACORN 180 TRAINING MANUAL, FEB, 2018). ON (B)(6) 2021, SERVICE WAS CONDUCTED AND THE FINAL LIMIT SWITCH WAS FOUND OUT OF POSITION. THE FIELD TECHNICIAN READJUSTED THE FINAL LIMIT SWITCH AND INSPECTED THE STAIRLIFT PER F509.0.3; THE STAIRLIFT PASSED ALL INSPECTION CRITERIA. ACORN WAS CONTACTED AGAIN ON (B)(6) 2021, THE CUSTOMER STATED THAT THE F6 CODE DISPLAYED AGAIN. ACORN CONTACTED THE CUSTOMER ON (B)(6) 2021 TO CONFIRM A SERVICE APPOINTMENT FOR (B)(6) 2021, AT THIS TIME THE CUSTOMER'S DAUGHTER INFORMED ACORN THAT ON (B)(6) 2021 AT 2AM, HER MOTHER HAD ATTEMPTED TO CLIMB THE STAIRS AND FELL, RESULTING IN A BROKEN HIP.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1712206 ACORN 180 180 T565 LH USA PCD ACORN STAIRLIFTS, INC. 180 T565 NA

Patients

Seq Age Sex Outcome Treatment
1 82 YR Female Other