FDA Adverse Event Malfunction Summary report: N

VITROS 5,1 FS CHEMISTRY SYSTEM

MDR report key: 1520866 · Received October 29, 2009

Report

Report Number
1319681-2009-00344
Event Type
Malfunction
Date Received
October 29, 2009
Date of Event
October 1, 2009
Report Date
October 1, 2009
Manufacturer
ORTHO-CLINICAL DIAGNOSTICS
Product Code
JJE
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IN, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE INVESTIGATION IDENTIFIED A PRECISION ISSUE AFFECTING BOTH VITROS PHBR AND VITROS CRBM PERFORMANCE. VITROS AND NON-VITROS QUALITY CONTROL FLUIDS WERE AFFECTED. OCD FIELD SERVICE INVESTIGATED AND PERFORMED NECESSARY ADJUSTMENTS TO MULTIPLE SUBSYSTEMS OF THE VITROS 5,1. POST-SERVICE VITROS QUALITY CONTROL WAS ACCEPTABLE, HOWEVER, PHBR AND CRBM PRECISION WITH NON-VITROS QUALITY CONTROL FLUIDS REMAINED UNACCEPTABLE. OCD FIELD SERVICE WILL INVESTIGATE AND VERIFY THAT THE VITROS 5,1 IS OPERATING AS EXPECTED. THE ROOT CAUSE OF THIS EVENT IS MOST LIKELY INSTRUMENT RELATED. THE INVESTIGATION IS ON-GOING.

Description of Event or Problem · 1

THE CUSTOMER OBSERVED NEGATIVELY BIASED QUALITY CONTROL RESULTS PROCESSED USING VITROS PHBR SLIDES ON A VITROS 5, 1 FS CHEMISTRY SYSTEM. BIASED RESULTS OF THE DIRECTION AND MAGNITUDE OBSERVED MAY LEAD TO INAPPROPRIATE PHYSICIAN ACTION. PATIENT SAMPLES WERE NOT PROCESSED FOR PHBR WHILE QUALITY CONTROL WAS UNACCEPTABLE. THERE WAS NO REPORT OF PATIENT HARM AS A RESULT OF THIS EVENT. THIS REPORT CORRESPONDS TO ORTHO CLINICAL DIAGNOSTICS INC. (B)(4).

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 VITROS 5,1 FS CHEMISTRY SYSTEM CHEMISTRY ANALYZER JJE ORTHO-CLINICAL DIAGNOSTICS NA NA

Patients

Seq Age Sex Outcome Treatment
1