EZTETIC DENTAL IMPLANT, 3.1MM DIAMETER, 2.9MMD PLATFORM, 11.5MM LENGTH
Report
- Report Number
- 0002023141-2022-02016
- Event Type
- Malfunction
- Date Received
- August 11, 2022
- Date of Event
- July 22, 2022
- Report Date
- January 18, 2023
- Manufacturer
- ZIMMER DENTAL
- Product Code
- DZE
- UDI-DI
- 00889024343597
- PMA / PMN Number
- K142082
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- SP
- Reporter Occupation
- DENTIST
- Health Professional
- Yes
Narratives
ZIMMERBIOMET COMPLAINT NUMBER (B)(4).
ZIMMER BIOMET COMPLAINT NUMBER (B)(4). ONE (1) EMPTY PACKAGING / OUTER VIAL FOR A EZTETIC DENTAL IMPLANT, 3.1MM DIAMETER, 2.9MMD PLATFORM, 11.5MM LENGTH (CM3111) WAS RETURNED FOR INVESTIGATION. VISUAL EVALUATION OF THE AS RETURNED PACKAGING IDENTIFIED THE OUTER VIAL ALREADY OPEN / EMPTY. NO PRODUCT RETURNED. THE COOB IS NON-VERIFIABLE. FUNCTIONAL TESTING TO RECREATE THE REPORTED EVENT COULD NOT BE PERFORMED DUE TO THE NATURE OF THE DEVICE & EVENT. PRE-EXISTING PATIENT FACTORS, X-RAY, TOOTH LOCATION ARE NOT RELEVANT TO THE REPORTED EVENT. THE CUSTOMER DID PROVIDE THREE (3) PICTURES. FURTHER REVIEW OF THE CUSTOMER'S PICTURES IDENTIFIED THE OUTER VIAL WITH THE TAMPER SEAL ALREADY BROKEN. DEVICE HISTORY RECORD (DHR) REVIEW WAS COMPLETED FOR THE SUBJECT LOT NUMBER (1221695). IT WAS CONFIRMED THAT ALL OPERATIONS AND INSPECTIONS WERE EXECUTED AS PER APPLICABLE PROCEDURE. NO DEVIATIONS OR NON-CONFORMANCES, WHICH COULD HAVE CAUSED OR CONTRIBUTED TO THE REPORTED EVENT, WERE NOTED AS PART OF THE DHR. LOT WAS INSPECTED AND PASSED ALL ACCEPTANCE CRITERIA BY QA. COMPLAINT HISTORY REVIEW WAS PERFORMED FOR THE REPORTED LOT NUMBER (1221695) FOR SIMILAR EVENTS AND NO OTHER COMPLAINT WAS IDENTIFIED. REVIEW COMPLETED UTILIZING KEYWORDS: INCORRECT COMPONENT QUANTITY. THEREFORE, BASED ON THE AVAILABLE INFORMATION, PACKAGING MALFUNCTION COULD NOT BE VERIFIED AND THE REPORTED EVENT WAS NON-VERIFIABLE. AS THE PACKAGING WAS ALREADY OPENED, THE CIRCUMSTANCES OF THE DEVICE DELIVERY COULD NOT BE RECREATED. THE ALLEGED COOB COULD NOT BE VERIFIED.
IT WAS REPORTED THAT WHEN GOING TO PLACE AN IMPLANT, SHE NOTICED THAT THE THIRD BOX, THE IMPLANT AND COVER SCREW WERE MISSING. THE PROCEDURE WAS COMPLETED USING ANOTHER IMPLANT.
NO FURTHER EVENT INFORMATION IS AVAILABLE AT THE TIME OF THIS REPORT.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1383089 | EZTETIC DENTAL IMPLANT, 3.1MM DIAMETER, 2.9MMD PLATFORM, 11.5MM LENGTH | DENTAL IMPLANT | DZE | ZIMMER DENTAL | CM3111 | 1221695 | 00889024343597 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | 43 YR | Male |