FDA Adverse Event Injury Summary report: N

130 ACORN T700 RH USA

MDR report key: 15198399 · Received August 10, 2022

Report

Report Number
3003124453-2022-00009
Event Type
Injury
Date Received
August 10, 2022
Date of Event
July 11, 2022
Report Date
August 8, 2022
Manufacturer
ACORN STAIRLIFTS, INC.
Product Code
PCD
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
003

Narratives

Description of Event or Problem · 0

ON (B)(6) 2022, ACORN STAIRLIFTS, INC. WAS CONTACTED BY THE USER TO REQUEST SERVICE FOR THE STAIRLIFT DUE TO THE STAIRLIFT NOT OPERATING. THE REPORT WAS THAT THERE WAS AN H5 (MEMORY NOT RESPONDING) CODE. A SERVICE TICKET WAS INITIATED FOR THE SCHEDULING TEAM TO SCHEDULE SERVICE BECAUSE ACORN WAS NOT ABLE TO SCHEDULE SERVICE ON (B)(6) 2022. ON (B)(6) 2022, THE USER CONTACTED ACORN TO INQUIRE ABOUT THE SCHEDULED SERVICE DATE. HE COMMUNICATED TO ACORN THAT SINCE THE DATE THAT HE FIRST CONTACTED ACORN, HE HAD USED THE STAIRS AND HE HAD FALLEN DOWN THE STAIRS RESULTING IN A BROKEN LEFT WRIST AND HEAD CONTUSIONS. THE USER WAS NOT ABLE TO RECALL THE EXACT DATE OF THE INCIDENT BUT THAT IT DID OCCUR BETWEEN (B)(6) 2022.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
373702 130 ACORN T700 RH USA POWERED STAIRWAY CHAIR LIFT PCD ACORN STAIRLIFTS, INC. 130 T700

Patients

Seq Age Sex Outcome Treatment
1 86 YR Male Other| R