FDA Adverse Event
Injury
Summary report: N
130 ACORN T700 RH USA
MDR report key: 15198399
·
Received August 10, 2022
Report
- Report Number
- 3003124453-2022-00009
- Event Type
- Injury
- Date Received
- August 10, 2022
- Date of Event
- July 11, 2022
- Report Date
- August 8, 2022
- Manufacturer
- ACORN STAIRLIFTS, INC.
- Product Code
- PCD
- Adverse Event
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- TX, US
- Reporter Occupation
- 003
Narratives
Description of Event or Problem · 0
ON (B)(6) 2022, ACORN STAIRLIFTS, INC. WAS CONTACTED BY THE USER TO REQUEST SERVICE FOR THE STAIRLIFT DUE TO THE STAIRLIFT NOT OPERATING. THE REPORT WAS THAT THERE WAS AN H5 (MEMORY NOT RESPONDING) CODE. A SERVICE TICKET WAS INITIATED FOR THE SCHEDULING TEAM TO SCHEDULE SERVICE BECAUSE ACORN WAS NOT ABLE TO SCHEDULE SERVICE ON (B)(6) 2022. ON (B)(6) 2022, THE USER CONTACTED ACORN TO INQUIRE ABOUT THE SCHEDULED SERVICE DATE. HE COMMUNICATED TO ACORN THAT SINCE THE DATE THAT HE FIRST CONTACTED ACORN, HE HAD USED THE STAIRS AND HE HAD FALLEN DOWN THE STAIRS RESULTING IN A BROKEN LEFT WRIST AND HEAD CONTUSIONS. THE USER WAS NOT ABLE TO RECALL THE EXACT DATE OF THE INCIDENT BUT THAT IT DID OCCUR BETWEEN (B)(6) 2022.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 373702 | 130 ACORN T700 RH USA | POWERED STAIRWAY CHAIR LIFT | PCD | ACORN STAIRLIFTS, INC. | 130 T700 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | 86 YR | Male | Other| R |