FDA Adverse Event Other Summary report: N

SENSORMEDICS

MDR report key: 1518485 · Received October 15, 2009

Report

Report Number
2021710-2009-00039
Event Type
Other
Date Received
October 15, 2009
Date of Event
August 26, 2009
Report Date
October 15, 2009
Manufacturer
CARDINAL HEALTH 207, INC.
Product Code
LSZ
PMA / PMN Number
P890057
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

(B)(4) - MAP WOULD NOT ADJUST: THE FOLLOWING INFO CONCERNING THE EVAL OF THE DEVICE BY THE USER FACILITY WAS DOCUMENTED BY A CAREFUSION CUSTOMER ADVOCATE IN RESPONSE TO A PHONE CONVERSATION BETWEEN THE CAREFUSION CUSTOMER ADVOCACY MANAGER AND THE USER FACILITY BIOMEDICAL ENGINEERING DIRECTOR. PER A CONVERSATION BETWEEN CAREFUSION CUSTOMER ADVOCACY MANAGER AND THE USER FACILITY BIOMEDICAL ENGINEERING DIRECTOR. IT WAS IDENTIFIED THAT THIS DEVICE WAS REPAIRED BY REPLACING THE POINTER KNOB AND THEN RETURNED TO IN-SERVICE OPERATION. FURTHER, THE BIOMEDICAL ENGINEERING DIRECTOR AT THIS FACILITY STATED THAT THE ROOT CAUSE WAS DUE TO AGGRESSIVE USE BY THE RESPIRATORY STAFF. TO SUPPORT THE CUSTOMER, CAREFUSION HAS AGREED TO SEND SPARE POINTER KNOBS TO THIS CUSTOMER TO REPLACE DURING ROUTINE MAINTENANCE. EVEN THOUGH THIS EVENT FAILURE HAS BEEN IDENTIFIED AS A USER ERROR, WE HAVE INITIATED AN INTERNAL CORRECTIVE ACTION REQUEST (CAR).

Description of Event or Problem · 1

(B)(4). "TITLE: XXXXX. EVENT DESC: DURING SET UP PRIOR TO CONNECTION TO PT, RESPIRATORY TECHNICIAN WAS UNABLE TO CALIBRATE MEAN CIRCUIT PRESSURE ON HIGH FREQUENCY OSCILLATORY VENTILATOR (HFOV). RESPIRATORY THERAPIST NOTED THAT THE MEAN PRESSURE ADJUST KNOB HAD TURNED PAST IT'S MECHANICAL STOP AND THE RT WAS UNABLE TO CALIBRATE VENTILATOR. VENTILATOR EXCHANGED AND SENT TO BIOMEDICAL FOR REPAIR." "VISUAL AND OPERATIONAL TEST ON (B)(6)2009: BIOMEDICAL NOTED THAT THE ADJUSTMENT KNOB POINTER WAS ALSO USED AS THE ADJUSTMENT STOP FOR THE KNOB IN THE 5 O'CLOCK MAXIMUM SETTING POINT. THE STOP POST IS A 2-56 THREADED SCREW EXTENDING FROM THE CONTROL PANEL. WHAT WE NOTED WAS THE KNOB POINTER WAS FORCED PAST THE STOP POST AND THE USER COULD NOT CALIBRATE THE VENTILATOR AFTER THAT POINT. THE KNOB CAN EASILY SLIP PAST THE STOP POST WITH LITTLE OR NO USER EFFORT. BIOMEDICAL TEMPORARILY THICKENED THE STOP POT BY ADDING A 1/8" LENGTH OF SHRINK TUBE OVER THE SCREW. THIS PREVENTED THE KNOB FROM SLIPPING PAST THE STOP POST. WE CONCLUDED THAT A MINOR DESIGN CHANGE MAY BE NEEDED TO PREVENT THE KNOB FROM GOING PAST THE MAX ADJUST POINT." "DEVICE USAGE PROBLEM: DEVICE FAILED (E.G. BROKE, COULDN'T GET TO WORK OR STOPPED WORKING)". "DEVICE USAGE PROBLEM: DEVICE WAS HARD TO USE."

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 SENSORMEDICS 73LSZ, VENTILATOR, HIGH FREQUENCY LSZ CARDINAL HEALTH 207, INC. 3100A

Patients

Seq Age Sex Outcome Treatment
1 NA