FDA Adverse Event Malfunction Summary report: N

BD NANO¿ ULTRA-FINE¿ PEN NEEDLES

MDR report key: 15163601 · Received August 4, 2022

Report

Report Number
9616656-2022-00802
Event Type
Malfunction
Date Received
August 4, 2022
Date of Event
July 3, 2022
Report Date
July 6, 2022
Manufacturer
BECTON DICKINSON AND CO.
Product Code
FMI
UDI-DI
10885403897511
PMA / PMN Number
K133532
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL, US
Reporter Occupation
003

Narratives

Additional Manufacturer Narrative · 0

INVESTIGATION SUMMARY: CUSTOMER RETURNED (2) OPEN 32GX4MM BD PEN NEEDLES WITHOUT TEAR DROP LABELS OR INNER SHIELDS ATTACHED. THE CUSTOMER REPORTED NO INSULIN FLOW. THE SAMPLES WERE EXAMINED, AND IT WAS OBSERVED THAT 1 PEN NEEDLE FEATURED A BENT NON-PATIENT END (NPE) CANNULA AND 1 PEN NEEDLE FEATURED A BROKEN NPE CANNULA. THE BENT AND BROKEN NPE CANNULAS WOULD PREVENT PROPER FLOW THROUGH THE PEN NEEDLES, HENCE, THE CUSTOMER WOULD THINK THE PEN NEEDLES WERE CLOGGED. SINCE THE SAMPLES WERE RETURNED AFTER USE, THE PROBABLE CAUSE OF THE BENT AND BROKEN NPE CANNULAS IS USER ERROR WHEN ATTACHING THE PEN NEEDLES TO A PEN INJECTOR. A LOT HISTORY REVIEW WAS CARRIED OUT AND NO RELATED NON CONFORMANCES WERE RAISED IN ASSOCIATION WITH THIS PACKAGED LOT CONCLUDING ALL INSPECTIONS WERE PERFORMED AS PER THE APPLICABLE OPERATIONS AND MET QC SPECIFICATIONS. BASED ON THE SAMPLES AND/OR PHOTO(S) RECEIVED THE INVESTIGATION CONCLUDED: CONFIRMED: EMBECTA WAS ABLE TO DUPLICATE OR CONFIRM THE CUSTOMER¿S INDICATED FAILURE (NPE CANNULA BENT, NPE CANNULA BROKEN) COMPLAINTS RECEIVED FOR THIS DEVICE AND REPORTED CONDITION WILL CONTINUE TO BE TRACKED AND TRENDED. INFORMATION WILL BE CAPTURED ON TREND REPORTS AND MONITORED MONTHLY. OUR BUSINESS TEAM REGULARLY REVIEWS THE COLLECTED DATA FOR IDENTIFICATION OF EMERGING TRENDS. THE ROOT CAUSE FOR THIS ISSUE IS USER RELATED. THE NPE CANNULAS WERE BENT AND BROKEN AFTER THE USER HANDLED THE PEN NEEDLES. BASED ON THE ABOVE, NO ADDITIONAL INVESTIGATION AND NO CAPA/SA IS REQUIRED AT THIS TIME .

Description of Event or Problem · 0

IT WAS REPORTED THAT THE BD NANO¿ ULTRA-FINE¿ PEN NEEDLE WAS CLOGGED WHILE PRIMING. THE FOLLOWING INFORMATION WAS PROVIDED BY THE INITIAL REPORTER: CONSUMER REPORTED NEEDLE DURING PRIMING, STATED THAT THERE IS NO INSULIN FLOW.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2390154 BD NANO¿ ULTRA-FINE¿ PEN NEEDLES HYPODERMIC SINGLE LUMEN NEEDLE FMI BECTON DICKINSON AND CO. 8975 1327879 10885403897511

Patients

Seq Age Sex Outcome Treatment
1 Unknown