FDA Adverse Event Malfunction Summary report: N

IHEALTH

MDR report key: 15161804 · Received August 4, 2022

Report

Report Number
3008573045-2022-00194
Event Type
Malfunction
Date Received
August 4, 2022
Date of Event
July 26, 2022
Report Date
August 4, 2022
Manufacturer
ANDON MEDICAL CO.,LTD
Product Code
QKP
PMA / PMN Number
EUA210470
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CH
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 0

NO MEDICAL INTERVENTION OR TREATMENT HAS BEEN PROVIDED; HOWEVER, THE CURRENT STATUS OF THE USER/PATIENT WAS UNKNOWN TO DATE. LOT NUMBER: 221CO20120 HAS NOT BEEN IDENTIFIED BY IHEALTH LABS, INC., AS A COUNTERFEIT PRODUCT, SO IT IS SAFE TO CONCLUDE THAT THE DEVICE/KIT RECEIVED IS A VALID IHEALTH LABS, INC., MANUFACTURED TEST KIT PRODUCT IFU STATES A FALSE NEGATIVE OR INVALID RESULT MAY OCCUR IF TOO LITTLE SOLUTION IS ADDED TO THE TEST CARD. A FALSE NEGATIVE OR FALSE POSITIVE RESULT MAY OCCUR IF THE TEST RESULT IS READ BEFORE 15 MINUTES OR AFTER 30 MINUTES. THERE WAS NO INDICATION TO CONFIRM OR DENY IF THE USER/PATIENT HAD UTILIZED THE TEST KIT APPROPRIATELY AS PER INTENDED USE OR OFF USE. 4TEST TO THE PRODUCTION BATCH OF PRODUCT RETENTION SAMPLES (LOT:221CO20120) , THE TEST WAS PASS.

Description of Event or Problem · 0

EVENT :THE SITE/USER WAS NOTED TO HAVE REPORTED VIA EMAIL, AS FOLLOWS: "HELLO THIS IS A BAD BATCH OF COVID TESTS. THE FIRST ONE DIDN'T WORK. THE NEXT 2 CAME OUT NEGATIVE EVEN THOUGHT I AM POSITIVE. I THINK THERE'S SOMETHING WRONG WITH THIS SET OF TESTS. I WOULD LIKE TO HAVE MY MONEY BACK.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1870542 IHEALTH COVID-19 ANTIGEN RAPID TEST QKP ANDON MEDICAL CO.,LTD ICO-3000 221CO20120

Patients

Seq Age Sex Outcome Treatment
1 30 YR Unknown Hospitalization