FDA Adverse Event Malfunction Summary report: N

ANALYTICAL D MODULE

MDR report key: 1513447 · Received July 6, 2009

Report

Report Number
1823260-2009-04697
Event Type
Malfunction
Date Received
July 6, 2009
Date of Event
June 4, 2009
Report Date
July 6, 2009
Manufacturer
ROCHE DIAGNOSTICS
Product Code
JJE
PMA / PMN Number
K953239
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

THE FIELD SERVICE REP DETERMINED THERE WAS CONTAMINATION AND DECONTAMINATED THE REAGENT LINE CHANNEL FOR BICARBONATE. HE ALSO FOUND THE REAGENT RINSE STATION WAS NOT DISPENSING THE RINSE, THE STIR RINSE WAS LOW AND THE RINSE BATH WAS DIRTY. HE ALSO FOUND THE MSV WAS WORN AND DIRTY AND THE HITERGENT WAS YELLOW IN COLOR. HE ADJUSTED THE RINSE STIR AND REAGENT NOZZLES, CLEANED THE GENERAL AREA, CLEANED THE MSV AND REPLACED THE HITERGENT BOTTLE AND PRIMED THE REAGENT. TO VERIFY THE ANALYZER PERFORMANCE, CALIBRATION AND QC WERE PERFORMED WITH ALL RESULTS WITHIN SPECIFICATION. (B) (6).

Description of Event or Problem · 1

THE USER HAD NOTED A DRIFT IN QC VALUES FOR BICARBONATE SINCE (B) (6) 2009. HE ALSO STATED DOCTORS DID NOT BELIEVE THE BICARBONATE RESULTS GENERATED FROM MULTIPLE D MODULES AT THIS SITE AND EXPERIENCED LOW RESULTS FOR THEIR PTS. THE PTS WERE REDRAWN AND THE NEW SAMPLE WAS RUN AT ANOTHER FACILITY WHERE THE BICARBONATE RESULTS WOULD BE NORMAL. THE USER DID NOT SUPPLY INFO AS TO WHAT RESULTS THE DOCTOR CONSIDERED TO BE NORMAL. THE USER COULD NOT PROVIDE ANY PT BICARBONATE RESULTS AND STATED THAT MULTIPLE RESULTS WERE QUESTIONED AND THEY COULD NOT DETERMINE WHICH D MODULE PRODUCED THE ERRONEOUS RESULTS. IT IS UNK IF ANY PTS WERE ADVERSELY AFFECTED DUE TO THE ERRONEOUS RESULTS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ANALYTICAL D MODULE CLINICAL CHEMISTRY ANALYZER - JJE JJE ROCHE DIAGNOSTICS

Patients

Seq Age Sex Outcome Treatment
1 UNK