T:SLIM X2 INSULIN PUMP WITH BASAL-IQ TECHNOLOGY
Report
- Report Number
- 3013756811-2022-78162
- Event Type
- Malfunction
- Date Received
- July 27, 2022
- Date of Event
- July 7, 2022
- Report Date
- October 26, 2022
- Manufacturer
- TANDEM DIABETES CARE
- Product Code
- OZO
- PMA / PMN Number
- K201214
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- FR
- Reporter Occupation
- OTHER
- Health Professional
- N
Narratives
THE DEVICE IS EXPECTED TO BE RETURNED; HOWEVER, THE DEVICE HAS NOT YET BEEN RECEIVED. A SUPPLEMENTAL REPORT WILL BE SUBMITTED IF THE DEVICE IS RECEIVED AND EVALUATION IS PERFORMED. DEVICE NOT RETURNED.
ON (B)(6) 2022, THE DISTRIBUTOR REPORTED THE ADDITIONAL INFORMATION: IT WAS CONFIRMED THAT THE PUMP TOUCH SCREEN WAS UNRESPONSIVE. PER TANDEM'S USER GUIDE: YOUR T:SLIM X2 PUMP IS WATERTIGHT TO A DEPTH OF 3 FEET FOR UP TO 30 MINUTES (IPX7 RATING), BUT IT IS NOT WATERPROOF. B5, H6 (REMOVE: 1503, 67). B5, H6 (REMOVE: 1503, 67).
IT WAS REPORTED THAT AN UNSPECIFIED MALFUNCTION ALARM OCCURRED. THE CUSTOMER REVERTED TO AN ALTERNATE METHOD OF INSULIN THERAPY. CUSTOMER¿S BLOOD GLUCOSE LEVEL WAS XX MG/DL.
IT WAS REPORTED THAT THE PUMP FELL INTO A POOL AND SUBSEQUENTLY STOPPED WORKING. THERE WAS NO REPORTED ADVERSE IMPACT TO CUSTOMER'S BLOOD GLUCOSE LEVEL. THE CUSTOMER REVERTED TO ALTERNATE INSULIN THERAPY.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 2033173 | T:SLIM X2 INSULIN PUMP WITH BASAL-IQ TECHNOLOGY | AUTOMATED INSULIN DOSING, THRESHOLD SUSPEND | OZO | TANDEM DIABETES CARE | 1002717 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | Unknown | INSULIN: HUMALOG. |