FDA Adverse Event Malfunction Summary report: N

T:SLIM X2 INSULIN PUMP WITH BASAL-IQ TECHNOLOGY

MDR report key: 15112843 · Received July 27, 2022

Report

Report Number
3013756811-2022-78162
Event Type
Malfunction
Date Received
July 27, 2022
Date of Event
July 7, 2022
Report Date
October 26, 2022
Manufacturer
TANDEM DIABETES CARE
Product Code
OZO
PMA / PMN Number
K201214
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FR
Reporter Occupation
OTHER
Health Professional
N

Narratives

Additional Manufacturer Narrative · 0

THE DEVICE IS EXPECTED TO BE RETURNED; HOWEVER, THE DEVICE HAS NOT YET BEEN RECEIVED. A SUPPLEMENTAL REPORT WILL BE SUBMITTED IF THE DEVICE IS RECEIVED AND EVALUATION IS PERFORMED. DEVICE NOT RETURNED.

Additional Manufacturer Narrative · 0

ON (B)(6) 2022, THE DISTRIBUTOR REPORTED THE ADDITIONAL INFORMATION: IT WAS CONFIRMED THAT THE PUMP TOUCH SCREEN WAS UNRESPONSIVE. PER TANDEM'S USER GUIDE: YOUR T:SLIM X2 PUMP IS WATERTIGHT TO A DEPTH OF 3 FEET FOR UP TO 30 MINUTES (IPX7 RATING), BUT IT IS NOT WATERPROOF. B5, H6 (REMOVE: 1503, 67). B5, H6 (REMOVE: 1503, 67).

Description of Event or Problem · 0

IT WAS REPORTED THAT AN UNSPECIFIED MALFUNCTION ALARM OCCURRED. THE CUSTOMER REVERTED TO AN ALTERNATE METHOD OF INSULIN THERAPY. CUSTOMER¿S BLOOD GLUCOSE LEVEL WAS XX MG/DL.

Description of Event or Problem · 0

IT WAS REPORTED THAT THE PUMP FELL INTO A POOL AND SUBSEQUENTLY STOPPED WORKING. THERE WAS NO REPORTED ADVERSE IMPACT TO CUSTOMER'S BLOOD GLUCOSE LEVEL. THE CUSTOMER REVERTED TO ALTERNATE INSULIN THERAPY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2033173 T:SLIM X2 INSULIN PUMP WITH BASAL-IQ TECHNOLOGY AUTOMATED INSULIN DOSING, THRESHOLD SUSPEND OZO TANDEM DIABETES CARE 1002717

Patients

Seq Age Sex Outcome Treatment
1 Unknown INSULIN: HUMALOG.