FDA Adverse Event Malfunction Summary report: N

PAGEWRITER TOUCH CARDIOGRAPH

MDR report key: 1511089 · Received September 28, 2009

Report

Report Number
1218950-2009-01374
Event Type
Malfunction
Date Received
September 28, 2009
Report Date
April 1, 2009
Manufacturer
PHILIPS MEDICAL SYSTEMS
Product Code
DPS
PMA / PMN Number
K020708
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NJ, US
Reporter Occupation
UNKNOWN

Narratives

Additional Manufacturer Narrative · 1

THE CUSTOMER STATED THAT UNIT QTC INTERPRETATION IS INCORRECT AND THE CARDIOLOGIST FEELS IT PUTS PATIENTS AT RISK. NO ADVERSE PT IMPACT WAS REPORTED. IN 2009 THIS CUSTOMER REPORTED THAT THEY WERE UNHAPPY THAT A PROLONGED QTC WAS NOT "CALLED OUT" OR INCLUDED IN THE PRINTED 12 LEAD ECG INTERPRETATION UNDER CERTAIN CONDITIONS (I.E. LVH, ISCHEMIA). THE QTC VALUE IS GENERATED, AND THE VALUE IS RECORDED IN THE DATA SECTION, BUT MAY NOT BE CALLED OUT AS A PRINTED STATEMENT. NOTE THAT THE LABELING STATES THAT ALL 12 LEAD ECG'S MUST BE OVER-READ BY A PHYSICIAN. THERE WAS NO MALFUNCTION OF THE DEVICE. THIS IS A CUSTOMER SATISFACTION ISSUE.

Description of Event or Problem · 1

THE CUSTOMER STATED THAT UNIT QTC INTERPRETATION IS INCORRECT AND THE CARDIOLOGIST FEELS IT PUTS PATIENTS AT RISK. NO ADVERSE PATIENT IMPACT WAS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 PAGEWRITER TOUCH CARDIOGRAPH DPS PHILIPS MEDICAL SYSTEMS 860284

Patients

Seq Age Sex Outcome Treatment
1