FDA Adverse Event Malfunction Summary report: N

VITROS 5,1 FS CHEMISTRY SYSTEM

MDR report key: 1510815 · Received October 8, 2009

Report

Report Number
1319681-2009-00315
Event Type
Malfunction
Date Received
October 8, 2009
Date of Event
September 3, 2009
Report Date
September 10, 2009
Manufacturer
ORTHO-CLINICAL DIAGNOSTICS
Product Code
JJE
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
VA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE INVESTIGATION FOUND NO EVIDENCE TO SUGGEST THAT EITHER THE VITROS 5,1 FS OR VITROS GENT REAGENT LOT 1512-06-9046 MALFUNCTIONED. THE CUSTOMER WAS FOUND TO BE FOLLOWING THE MANUFACTURER'S RECOMMENDATIONS FOR BOTH VITROS GENT REAGENT PACK AND QUALITY CONTROL FLUID HANDLING. HOWEVER, THE CUSTOMER WAS UNABLE TO CONFIRM THE EXACT FLUID HANDLING DURING THE TIMEFRAME OF THE EVENT. THE CUSTOMER HAS RECEIVED ADDITIONAL VITROS GENT REAGENT LOT 1512-06-9046 AND OBSERVED ACCEPTABLE PERFORMANCE. THE ROOT CAUSE OF THE POSITIVELY BIASED QUALITY CONTROL RESULTS IS UNKNOWN, HOWEVER, USER ERROR, THE VIAL OF QUALITY CONTROL FLUID IN USE AT THE TIME OF THE EVENT, AND THE SHIPMENT/CUSTOMER HANDLING OF THE VITROS GENT REAGENT IN USE AT THE TIME OF THE EVENT CANNOT BE RULED OUT.

Description of Event or Problem · 1

THE CUSTOMER OBSERVED POSITIVELY BIASED QUALITY CONTROL RESULTS PROCESSED USING VITROS GENT REAGENT ON A VITROS 5,1 FS CHEMISTRY SYSTEM. BIASED RESULTS OF THE DIRECTION AND MAGNITUDE OBSERVED MAY LEAD TO INAPPROPRIATE PHYSICIAN ACTION. PATIENT SAMPLES WERE NOT PROCESSED FOR GENT DURING THE EVENT. THERE WAS NO REPORT OF PATIENT HARM AS A RESULT OF THIS EVENT. (B)(4).

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 VITROS 5,1 FS CHEMISTRY SYSTEM CHEMISTRY SYSTEM JJE ORTHO-CLINICAL DIAGNOSTICS NA NA

Patients

Seq Age Sex Outcome Treatment
1