3.0 RIO® ROBOTIC ARM - MICS
Report
- Report Number
- 3005985723-2022-00099
- Event Type
- Malfunction
- Date Received
- July 26, 2022
- Date of Event
- July 5, 2022
- Report Date
- November 16, 2022
- Manufacturer
- MAKO SURGICAL CORP.
- Product Code
- OLO
- UDI-DI
- 00848486030407
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- FL, US
- Reporter Occupation
- OTHER
- Health Professional
- N
Narratives
AS PART OF NORMAL COMPLAINT FOLLOW-UP, AN EVALUATION OF THE EVENT HAS BEEN INITIATED BY MAKO SURGICAL. A SUPPLEMENTAL REPORT WILL BE SUBMITTED WHEN ADDITIONAL INFORMATION BECOMES AVAILABLE.
AN EVENT REGARDING ARM HAPTIC ISSUE INVOLVING A MAKO ROBOTIC ARM WAS REPORTED. THE EVENT WAS NOT CONFIRMED. METHOD & RESULTS. -PRODUCT EVALUATION AND RESULTS: THE FIELD SERVICE ENGINEER REPORTED: PROBLEM REPRODUCED? NO. TROUBLE SHOOTING NOTES: NONE. WORK PERFORMED: ACTUAL ISSUE INDICATED. INVESTIGATED FOR REPORTED ISSUE, FOUND BOTH LEFT AND RIGHT SIDES REQUIRE KINETIC CALIBRATION. SUCCESSFULLY PERFORMED KINETIC CALIBRATION ON BOTH LEFT AND RIGHT SIDES. PERFORMED PM SERVICE. VERIFIED SYSTEM IS OPERATING WITHIN MAKO TOLERANCES AND SPECIFICATIONS. SYSTEM SUCCESSFULLY PASSED ALL VALIDATION TESTING. NO PARTS USED. SYSTEM IS READY FOR CLINICAL USE. WORK ORDER DISPOSITION: SYSTEM INVESTIGATION COMPLETED SUCCESSFULLY AS PER SERVICE MANUAL. ALL SYSTEM CHECKS AND TESTS PASSED, SYSTEM IS READY FOR USE. CLINICIAN REVIEW: NO MEDICAL RECORDS WERE RECEIVED FOR REVIEW WITH A CLINICAL CONSULTANT. PRODUCT HISTORY REVIEW: REVIEW OF THE DEVICE HISTORY RECORDS INDICATE DEVICES WERE MANUFACTURED AND ACCEPTED INTO FINAL STOCK WITH NO RELEVANT REPORTED DISCREPANCIES. COMPLAINT HISTORY REVIEW: THERE ARE NO OTHER COMPLAINTS WITH A SIMILAR FAILURE MODE FOR THIS LOT. CONCLUSIONS: THE ALLEGED FAILURE MODE WAS NOT CONFIRMED. SUCCESSFULLY COMPLETED ALL CHECKS, VERIFICATIONS, AND CALIBRATIONS. SYSTEM IS READY FOR CLINICAL USE. NO ADDITIONAL INVESTIGATION OR SPECIFIC ACTIONS ARE REQUIRED. IF ADDITIONAL INFORMATION IS RECEIVED THEN THE COMPLAINT WILL BE REOPENED.
ASE NUMBER: 10602584: MPS REPORTED ARM PULLING ITSELF OUT OF HAPTICS AND GREEN GOING AWAY DESPITE NO ACTUAL CUTS BEING MADE. ISSUE OBSERVED WHEN USING THE ANGLED SAWBLADE ATTACHMENT. SURGEON OPTED TO GO MANUAL INSTEAD OF US SEEING IF THIS SAME ISSUE OCCURRED WITH THE STRAIGHT SAWBLADE ATTACHMENT. MPS DID A FULL SHUTDOWN OF THE ROBOT, SWAPPED MICS HANDPIECES, AND THEN TURNED THE ROBOT BACK ON BUT THE SAME ISSUE WAS OBSERVED WITH THE 2ND HANDPIECE. I CONFIRMED THAT SAWBLADE AND BONE CHECKPOINT PASSED JUST PRIOR TO ATTEMPTING TO CUT. UPDATE: SUCCESSFULLY PERFORMED KINETIC CALIBRATION ON BOTH LEFT AND RIGHT SIDES. PERFORMED PM SERVICE. VERIFIED SYSTEM IS OPERATING WITHIN MAKO TOLERANCES AND SPECIFICATIONS. SYSTEM SUCCESSFULLY PASSED ALL VALIDATION TESTING. NO PARTS USED. SYSTEM IS READY FOR CLINICAL USE.
CASE NUMBER: (B)(4): MPS REPORTED ARM PULLING ITSELF OUT OF HAPTICS AND GREEN GOING AWAY DESPITE NO ACTUAL CUTS BEING MADE. ISSUE OBSERVED WHEN USING THE ANGLED SAWBLADE ATTACHMENT. SURGEON OPTED TO GO MANUAL INSTEAD OF US SEEING IF THIS SAME ISSUE OCCURRED WITH THE STRAIGHT SAWBLADE ATTACHMENT. MPS DID A FULL SHUTDOWN OF THE ROBOT, SWAPPED MICS HANDPIECES, AND THEN TURNED THE ROBOT BACK ON BUT THE SAME ISSUE WAS OBSERVED WITH THE 2ND HANDPIECE. I CONFIRMED THAT SAWBLADE AND BONE CHECKPOINT PASSED JUST PRIOR TO ATTEMPTING TO CUT. UPDATE: SUCCESSFULLY PERFORMED KINETIC CALIBRATION ON BOTH LEFT AND RIGHT SIDES. PERFORMED PM SERVICE. VERIFIED SYSTEM IS OPERATING WITHIN MAKO TOLERANCES AND SPECIFICATIONS. SYSTEM SUCCESSFULLY PASSED ALL VALIDATION TESTING. NO PARTS USED. SYSTEM IS READY FOR CLINICAL USE.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 633166 | 3.0 RIO® ROBOTIC ARM - MICS | ORTHOPEDIC STEREOTAXIC INSTRUMENT | OLO | MAKO SURGICAL CORP. | 209999 | 00848486030407 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | Unknown | Other |