FDA Adverse Event Malfunction Summary report: N

ELECSYS ACTH

MDR report key: 15094293 · Received July 25, 2022

Report

Report Number
1823260-2022-02180
Event Type
Malfunction
Date Received
July 25, 2022
Date of Event
June 1, 2022
Report Date
July 25, 2022
Manufacturer
ROCHE DIAGNOSTICS
Product Code
CKG
UDI-DI
04015630939893
PMA / PMN Number
K060585
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
JA
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

THE INVESTIGATION DID NOT IDENTIFY A PRODUCT PROBLEM. THE CAUSE OF THE EVENT COULD NOT BE DETERMINED. AS THIS WAS CONSIDERED AN ISOLATED INSTANCE OF NON-REPRODUCIBLE RESULTS, A GENERAL REAGENT PROBLEM COULD BE EXCLUDED.

Description of Event or Problem · 0

THERE WAS AN ALLEGATION OF QUESTIONABLE ACTH ELECSYS E2G RESULTS FROM A COBAS E 801 MODULE. THE SERIAL NUMBER WAS REQUESTED BUT WAS NOT PROVIDED. THE SAMPLE FROM (B)(6) 2022 WAS SENT FOR INVESTIGATION AND TESTED ON A COBAS E 801 MODULE AND A COBAS E 602 MODULE. REFER TO THE ATTACHMENT TO THE MEDWATCH FOR PATIENT DATA. THE QUESTIONABLE RESULTS WERE REPORTED OUTSIDE OF THE LABORATORY TO THE PHYSICIAN. THE CUSTOMER BELIEVED THE RESULTS FROM (B)(6) 2021 AND (B)(6) 2022 WERE INCORRECT BUT BELIEVED THE RESULTS FROM (B)(6) 2022 WERE CORRECT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1667737 ELECSYS ACTH ADRENOCORTICOTROPIC HORMONE (ACTH) TEST SYSTEM CKG ROCHE DIAGNOSTICS ACTH ASKU 04015630939893

Patients

Seq Age Sex Outcome Treatment
1 Unknown