PATIENT INFORMATION CENTER IX
Report
- Report Number
- 1218950-2022-00629
- Event Type
- Death
- Date Received
- July 22, 2022
- Date of Event
- June 23, 2022
- Manufacturer
- PHILIPS NORTH AMERICA LLC
- Product Code
- MHX
- UDI-DI
- 00884838048645
- PMA / PMN Number
- K153702
- Adverse Event
- Yes
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- NY, US
- Reporter Occupation
- BIOMEDICAL ENGINEER
- Health Professional
- Yes
Narratives
A FOLLOW-UP REPORT WILL BE SUBMITTED UPON COMPLETION OF THE INVESTIGATION.
EVALUATION: THE LOGS WERE OBTAINED AND WERE REVIEWED BY A PHILIPS CLINICAL PRODUCT SPECIALIST (CPS). THE CPS NOTED THAT THE CUSTOMER REPORTED THAT THE MONITOR GENERATED AN ALARM AT 1400 AND WAS SILENCED AT THE MONITOR. THERE WAS A VENT FIB/TACH ALARM GENERATED AT 1400 AND THERE WAS NOT ANY SILENCING OF THIS ALARM AT THE MONITOR OR AT THE PIC IX. ACCORDING TO THE CONFIGURATION FILE, RED ALARMS ARE LATCHED VISUALLY AND AUDIBLE. WITH THIS CONFIGURATION, THE USER WOULD HAVE CONTINUED TO HEAR THE RED ALARM SOUNDED AT THE PIC IX AND THE BEDSIDE. FROM 16:09 ON, THERE WERE MANY ECG LEADS OFF GENERATED AND ENDED. AT 16:40 AN ECG LEADS OFF WAS GENERATED AND REMAINED. AT 17:50, THE ALARMS (VENT FIB/TACH AND ECG LEADS OFF) WERE SILENCED FROM THE MONITOR. THE SILENCE ACTION ENDED THE VENT FIB/TACH ALARM, BUT THE ECG LEAD OFF CONTINUED. THE ACTION NOTED FOR THIS BED BY THE CPS WAS AT 18:19 WHEN SILENCE OCCURRED AT THE PIC IX. THE PRODUCT DID NOT FAIL TO MEET SPECIFICATIONS. AUDIT LOG (B)(6) 2022 12:49 ED6 ASYSTOLE GENERATED AT 12:49:00. PIIC IX: BMPHGIXS-ED01; (B)(6) 2022 12:49 ED6 RR 35 >30 GENERATED AT 12:49:19. PIIC IX: BMPHGIXS-ED01; (B)(6) 2022 12:49 ED6 RR 35 >30 ENDED. PIIC IX: BMPHGIXS-ED01; (B)(6) 202212:50 ED6 RR 41 >30 GENERATED AT 12:49:50. PIIC IX: BMPHGIXS-ED01; (B)(6) 2022 12:50 ED6 RR 41 >30 ENDED. PIIC IX: BMPHGIXS-ED01; (B)(6) 2022 12:58 ED6 RR 38 >30 GENERATED AT 12:57:58. PIIC IX: BMPHGIXS-ED01; (B)(6) 2022 12:58 ED6 RR 38 >30 ENDED. PIIC IX: BMPHGIXS-ED01; (B)(6) 2022 13:05 ED6 RR 43 >30 GENERATED AT 13:05:03. PIIC IX: BMPHGIXS-ED01; (B)(6) 2022 13:05 ED6 RR 43 >30 ENDED. PIIC IX: BMPHGIXS-ED01; (B)(6) 2022 13:07 ED6 RR 46 >30 GENERATED AT 13:06:57. PIIC IX: BMPHGIXS-ED01; (B)(6) 2022 13:07 ED6 RR 46 >30 ENDED. PIIC IX: BMPHGIXS-ED01; (B)(6) 2022 13:10 ED6 SILENCE ERMON6; (B)(6) 2022 13:10 ED6 ASYSTOLE ENDED. PIIC IX: BMPHGIXS-ED01; (B)(6) 2022 13:41 ED6 PVCS/MIN 17 >15 GENERATED AT 13:41:26. PIIC IX: BMPHGIXS-ED01; (B)(6) 2022 13:44 ED6 PVCS/MIN 19 >15 ENDED. PIIC IX: BMPHGIXS-ED01; (B)(6) 2022 14:00 ED6 VENT FIB/TACH GENERATED AT 14:00:36. PIIC IX: BMPHGIXS-ED01; (B)(6) 2022 16:09 ED6 ECG LEADS OFF GENERATED AT 16:09:01. PIIC IX: BMPHGIXS-ED01; (B)(6) 2022 16:09 ED6 ECG LEADS OFF ENDED. PIIC IX: BMPHGIXS-ED01; (B)(6) 2022 16:09 ED6 ECG LEADS OFF GENERATED AT 16:09:09. PIIC IX: BMPHGIXS-ED01; (B)(6) 2022 16:09 ED6 ECG LEADS OFF ENDED. PIIC IX: BMPHGIXS-ED01; (B)(6) 2022 16:09 ED6 ECG LEADS OFF GENERATED AT 16:09:37. PIIC IX: BMPHGIXS-ED01; (B)(6) 2022 16:10 ED6 ECG LEADS OFF ENDED. PIIC IX: BMPHGIXS-ED01; (B)(6) 2022 16:10 ED6 ECG LEADS OFF GENERATED AT 16:09:45. PIIC IX: BMPHGIXS-ED01; (B)(6) 2022 16:10 ED6 ECG LEADS OFF ENDED. PIIC IX: BMPHGIXS-ED01; (B)(6) 2022 16:10 ED6 ECG LEADS OFF GENERATED AT 16:09:54. PIIC IX: BMPHGIXS-ED01; (B)(6) 2022 16:10 ED6 ECG LEADS OFF ENDED. PIIC IX: BMPHGIXS-ED01; (B)(6) 2022 16:10 ED6 ECG LEADS OFF GENERATED AT 16:09:57. PIIC IX: BMPHGIXS-ED01; (B)(6) 2022 16:10 ED6 ECG LEADS OFF ENDED. PIIC IX: BMPHGIXS-ED01; (B)(6) 2022 16:11 ED6 ECG LEADS OFF GENERATED AT 16:10:45. PIIC IX: BMPHGIXS-ED01; (B)(6) 2022 16:11 ED6 ECG LEADS OFF ENDED. PIIC IX: BMPHGIXS-ED01; (B)(6) 2022 16:11 ED6 ECG LEADS OFF GENERATED AT 16:11:18. PIIC IX: BMPHGIXS-ED01; (B)(6) 2022 16:11 ED6 ECG LEADS OFF ENDED. PIIC IX: BMPHGIXS-ED01; (B)(6) 2022 16:16 ED6 ECG LEADS OFF GENERATED AT 16:16:14. PIIC IX: BMPHGIXS-ED01; (B)(6) 2022 16:16 ED6 ECG LEADS OFF ENDED. PIIC IX: BMPHGIXS-ED01; (B)(6) 2022 16:16 ED6 ECG LEADS OFF GENERATED AT 16:16:23. PIIC IX: BMPHGIXS-ED01; (B)(6) 2022 16:16 ED6 ECG LEADS OFF ENDED. PIIC IX: BMPHGIXS-ED01; (B)(6) 2022 16:16 ED6 ECG LEADS OFF GENERATED AT 16:16:28. PIIC IX: BMPHGIXS-ED01; (B)(6) 2022 16:16 ED6 ECG LEADS OFF ENDED. PIIC IX: BMPHGIXS-ED01; (B)(6) 2022 16:16 ED6 ECG LEADS OFF GENERATED AT 16:16:37. PIIC IX: BMPHGIXS-ED01; (B)(6) 2022 16:16 ED6 ECG LEADS OFF ENDED. PIIC IX: BMPHGIXS-ED01; (B)(6) 2022 16:17 ED6 ECG LEADS OFF GENERATED AT 16:16:47. PIIC IX: BMPHGIXS-ED01; (B)(6) 2022 16:17 ED6 ECG LEADS OFF ENDED. PIIC IX: BMPHGIXS-ED01; (B)(6) 2022 16:17 ED6 ECG LEADS OFF GENERATED AT 16:16:50. PIIC IX: BMPHGIXS-ED01; (B)(6) 2022 16:17 ED6 ECG LEADS OFF ENDED. PIIC IX: BMPHGIXS-ED01; (B)(6) 2022 16:17 ED6 ECG LEADS OFF GENERATED AT 16:17:02. PIIC IX: BMPHGIXS-ED01; (B)(6) 2022 16:17 ED6 ECG LEADS OFF ENDED. PIIC IX: BMPHGIXS-ED01; (B)(6) 2022 16:17 ED6 ECG LEADS OFF GENERATED AT 16:17:19. PIIC IX: BMPHGIXS-ED01; (B)(6) 2022 16:17 ED6 ECG LEADS OFF ENDED. PIIC IX: BMPHGIXS-ED01; (B)(6) 2022 16:17 ED6 ECG LEADS OFF GENERATED AT 16:17:27. PIIC IX: BMPHGIXS-ED01; (B)(6) 2022 16:18 ED6 ECG LEADS OFF ENDED. PIIC IX: BMPHGIXS-ED01; (B)(6) 2022 16:18 ED6 ECG LEADS OFF GENERATED AT 16:18:01. PIIC IX: BMPHGIXS-ED01; (B)(6) 2022 16:18 ED6 ECG LEADS OFF ENDED. PIIC IX: BMPHGIXS-ED01; 6/23/2022 16:40 ED6 ECG LEADS OFF GENERATED AT 16:40:18. PIIC IX: BMPHGIXS-ED01; (B)(6) 2022 17:50 ED6 SILENCE ERMON6; (B)(6) 2022 17:50 ED6 VENT FIB/TACH ENDED. PIIC IX: BMPHGIXS-ED01; (B)(6) 2022 18:19 ED6 SILENCE BMPHGIXS-ED01; RESOLUTION AND CONCLUSION: THERE WAS NO PRODUCT MALFUNCTION; THIS IS CONSIDERED A USER ISSUE. FROM THE REVIEW OF THE AUDIT LOG, THE PIC IX PERFORMED AS EXPECTED BASED ON THE ACTIONS CAPTURED IN THE AUDIT LOG AND THE CONFIGURATION FILE THAT WAS PROVIDED. THE MONITOR IS CONFIGURED FOR VISUAL AND AUDIBLE LATCHING SET TO RED ALARMS ONLY. THE CPS NOTED THAT A VENT FIB/TACH ALARM WAS GENERATED AT 14:00 AND ENDED AT 17:50 WHEN THE MONITOR WAS SILENCED. INFORMATION WAS PROVIDED TO THE CUSTOMER TO RESOLVE THE ISSUE.
IT WAS REPORTED THAT THE CUSTOMER WANTED TO PULL LOGS TO REVIEW ALARM INFORMATION AND RESPONSIVENESS DUE TO A PATIENT DEATH ON (B)(6) 2022 BETWEEN 14:00 - 18:00 ON BED ED6/ERMON6. THE CUSTOMER WISHED TO KNOW IF THE PATIENT INFORMATION CENTER IX (PIC IX) CENTRAL STATION ALARMED AS IT SHOULD DURING TIME OF INCIDENT.
PROBLEM STATEMENT: IT WAS REPORTED THAT THE CUSTOMER WANTED TO PULL LOGS TO REVIEW ALARM INFORMATION AND RESPONSIVENESS DUE TO A PATIENT DEATH ON (B)(6) 2022 BETWEEN 14:00 - 18:00 ON BED ED6/ERMON6. THE CUSTOMER WISHED TO KNOW IF THE PATIENT INFORMATION CENTER IX (PIC IX) CENTRAL STATION ALARMED AS IT SHOULD DURING TIME OF INCIDENT. THE DEVICE WAS IN USE. A PATIENT DEATH WAS REPORTED, HOWEVER THE INVESTIGATION FOUND THAT THE DEVICE ALARMED AS INTENDED. EVALUATION: THE LOGS WERE OBTAINED AND WERE REVIEWED BY A PHILIPS CLINICAL PRODUCT SPECIALIST (CPS). THE CPS NOTED THAT THE CUSTOMER REPORTED THAT THE MONITOR GENERATED AN ALARM AT 1400 AND WAS SILENCED AT THE MONITOR. THERE WAS A VENT FIB/TACH ALARM GENERATED AT 1400 AND THERE WAS NOT ANY SILENCING OF THIS ALARM AT THE MONITOR OR AT THE PIC IX. ACCORDING TO THE CONFIGURATION FILE, RED ALARMS ARE LATCHED VISUALLY AND AUDIBLE. WITH THIS CONFIGURATION, THE USER WOULD HAVE CONTINUED TO HEAR THE RED ALARM SOUNDED AT THE PIC IX AND THE BEDSIDE. FROM 16:09 ON, THERE WERE MANY ECG LEADS OFF GENERATED AND ENDED. AT 16:40 AN ECG LEADS OFF WAS GENERATED AND REMAINED. AT 17:50, THE ALARMS (VENT FIB/TACH AND ECG LEADS OFF) WERE SILENCED FROM THE MONITOR. THE SILENCE ACTION ENDED THE VENT FIB/TACH ALARM, BUT THE ECG LEAD OFF CONTINUED. THE ACTION NOTED FOR THIS BED BY THE CPS WAS AT 18:19 WHEN SILENCE OCCURRED AT THE PIC IX. THE PRODUCT DID NOT FAIL TO MEET SPECIFICATIONS. AUDIT LOG (B)(6) 2022 12:49 ED6 ASYSTOLE GENERATED AT 12:49:00. PIIC IX: BMPHGIXS-ED01 (B)(6) 2022 12:49 ED6 **RR 35 >30 GENERATED AT 12:49:19. PIIC IX: BMPHGIXS-ED01 (B)(6) 2022 12:49 ED6 **RR 35 >30 ENDED. PIIC IX: BMPHGIXS-ED01 (B)(6) 2022 12:50 ED6 **RR 41 >30 GENERATED AT 12:49:50. PIIC IX: BMPHGIXS-ED01 (B)(6) 2022 12:50 ED6 **RR 41 >30 ENDED. PIIC IX: BMPHGIXS-ED01 (B)(6) 2022 12:58 ED6 **RR 38 >30 GENERATED AT 12:57:58. PIIC IX: BMPHGIXS-ED01 (B)(6) 2022 12:58 ED6 **RR 38 >30 ENDED. PIIC IX: BMPHGIXS-ED01 (B)(6) 202213:05 ED6 **RR 43 >30 GENERATED AT 13:05:03. PIIC IX: BMPHGIXS-ED01 (B)(6) 2022 13:05 ED6 **RR 43 >30 ENDED. PIIC IX: BMPHGIXS-ED01 (B)(6) 202213:07 ED6 **RR 46 >30 GENERATED AT 13:06:57. PIIC IX: BMPHGIXS-ED01 (B)(6) 202213:07 ED6 **RR 46 >30 ENDED. PIIC IX: BMPHGIXS-ED01 (B)(6) 2022 13:10 ED6 SILENCE ERMON6 (B)(6) 2022 13:10 ED6 *** ASYSTOLE ENDED. PIIC IX: BMPHGIXS-ED01 (B)(6) 2022 13:41 ED6 * PVCS/MIN 17 >15 GENERATED AT 13:41:26. PIIC IX: BMPHGIXS-ED01 (B)(6) 2022 13:44 ED6 * PVCS/MIN 19 >15 ENDED. PIIC IX: BMPHGIXS-ED01 (B)(6) 2022 14:00 ED6 *** VENT FIB/TACH GENERATED AT 14:00:36. PIIC IX: BMPHGIXS-ED01 (B)(6) 202216:09 ED6 ECG LEADS OFF GENERATED AT 16:09:01. PIIC IX: BMPHGIXS-ED01 (B)(6) 2022 16:09 ED6 ECG LEADS OFF ENDED. PIIC IX: BMPHGIXS-ED01 (B)(6) 2022 16:09 ED6 ECG LEADS OFF GENERATED AT 16:09:09. PIIC IX: BMPHGIXS-ED01 (B)(6) 2022 16:09 ED6 ECG LEADS OFF ENDED. PIIC IX: BMPHGIXS-ED01 (B)(6) 2022 16:09 ED6 ECG LEADS OFF GENERATED AT 16:09:37. PIIC IX: BMPHGIXS-ED01 (B)(6) 2022 16:10 ED6 ECG LEADS OFF ENDED. PIIC IX: BMPHGIXS-ED01 (B)(6) 2022 16:10 ED6 ECG LEADS OFF GENERATED AT 16:09:45. PIIC IX: BMPHGIXS-ED01 (B)(6) 2022 16:10 ED6 ECG LEADS OFF ENDED. PIIC IX: BMPHGIXS-ED01 (B)(6) 2022 16:10 ED6 ECG LEADS OFF GENERATED AT 16:09:54. PIIC IX: BMPHGIXS-ED01 (B)(6) 2022 16:10 ED6 ECG LEADS OFF ENDED. PIIC IX: BMPHGIXS-ED01 (B)(6) 2022 16:10 ED6 ECG LEADS OFF GENERATED AT 16:09:57. PIIC IX: BMPHGIXS-ED01 (B)(6) 2022 16:10 ED6 ECG LEADS OFF ENDED. PIIC IX: BMPHGIXS-ED01 (B)(6) 2022 16:11 ED6 ECG LEADS OFF GENERATED AT 16:10:45. PIIC IX: BMPHGIXS-ED01 (B)(6) 2022 16:11 ED6 ECG LEADS OFF ENDED. PIIC IX: BMPHGIXS-ED01 (B)(6) 2022 16:11 ED6 ECG LEADS OFF GENERATED AT 16:11:18. PIIC IX: BMPHGIXS-ED01 (B)(6) 2022 16:11 ED6 ECG LEADS OFF ENDED. PIIC IX: BMPHGIXS-ED01 (B)(6) 2022 16:16 ED6 ECG LEADS OFF GENERATED AT 16:16:14. PIIC IX: BMPHGIXS-ED01 (B)(6) 2022 16:16 ED6 ECG LEADS OFF ENDED. PIIC IX: BMPHGIXS-ED01 (B)(6) 2022 16:16 ED6 ECG LEADS OFF GENERATED AT 16:16:23. PIIC IX: BMPHGIXS-ED01 (B)(6) 2022 16:16 ED6 ECG LEADS OFF ENDED. PIIC IX: BMPHGIXS-ED01 (B)(6) 2022 16:16 ED6 ECG LEADS OFF GENERATED AT 16:16:28. PIIC IX: BMPHGIXS-ED01 (B)(6) 2022 16:16 ED6 ECG LEADS OFF ENDED. PIIC IX: BMPHGIXS-ED01 (B)(6) 2022 16:16 ED6 ECG LEADS OFF GENERATED AT 16:16:37. PIIC IX: BMPHGIXS-ED01 (B)(6) 2022 16:16 ED6 ECG LEADS OFF ENDED. PIIC IX: BMPHGIXS-ED01 (B)(6) 202216:17 ED6 ECG LEADS OFF GENERATED AT 16:16:47. PIIC IX: BMPHGIXS-ED01 (B)(6) 2022 16:17 ED6 ECG LEADS OFF ENDED. PIIC IX: BMPHGIXS-ED01 (B)(6) 2022 16:17 ED6 ECG LEADS OFF GENERATED AT 16:16:50. PIIC IX: BMPHGIXS-ED01 (B)(6) 2022 16:17 ED6 ECG LEADS OFF ENDED. PIIC IX: BMPHGIXS-ED01 (B)(6) 2022 16:17 ED6 ECG LEADS OFF GENERATED AT 16:17:02. PIIC IX: BMPHGIXS-ED01 (B)(6) 202216:17 ED6 ECG LEADS OFF ENDED. PIIC IX: BMPHGIXS-ED01 (B)(6) 2022 16:17 ED6 ECG LEADS OFF GENERATED AT 16:17:19. PIIC IX: BMPHGIXS-ED01 (B)(6) 2022 16:17 ED6 ECG LEADS OFF ENDED. PIIC IX: BMPHGIXS-ED01 (B)(6) 2022 16:17 ED6 ECG LEADS OFF GENERATED AT 16:17:27. PIIC IX: BMPHGIXS-ED01 (B)(6) 2022 16:18 ED6 ECG LEADS OFF ENDED. PIIC IX: BMPHGIXS-ED01 (B)(6) 2022 16:18 ED6 ECG LEADS OFF GENERATED AT 16:18:01. PIIC IX: BMPHGIXS-ED01 (B)(6) 2022 16:18 ED6 ECG LEADS OFF ENDED. PIIC IX: BMPHGIXS-ED01 (B)(6) 2022 16:40 ED6 ECG LEADS OFF GENERATED AT 16:40:18. PIIC IX: BMPHGIXS-ED01 (B)(6) 2022 17:50 ED6 SILENCE ERMON6 (B)(6) 2022 17:50 ED6 *** VENT FIB/TACH ENDED. PIIC IX: BMPHGIXS-ED01 (B)(6) 2022 18:19 ED6 SILENCE BMPHGIXS-ED01 RESOLUTION AND CONCLUSION: THERE WAS NO PRODUCT MALFUNCTION; THIS IS CONSIDERED A USER ISSUE. FROM THE REVIEW OF THE AUDIT LOG, THE PIC IX PERFORMED AS EXPECTED BASED ON THE ACTIONS CAPTURED IN THE AUDIT LOG AND THE CONFIGURATION FILE THAT WAS PROVIDED. THE MONITOR IS CONFIGURED FOR VISUAL AND AUDIBLE LATCHING SET TO RED ALARMS ONLY. THE CPS NOTED THAT A VENT FIB/TACH ALARM WAS GENERATED AT 14:00 AND ENDED AT 17:50 WHEN THE MONITOR WAS SILENCED. INFORMATION WAS PROVIDED TO THE CUSTOMER TO RESOLVE THE ISSUE.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 607902 | PATIENT INFORMATION CENTER IX | PATIENT INFORMATION CENTER IX | MHX | PHILIPS NORTH AMERICA LLC | 866389 | 00884838048645 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | Unknown | Death |