FDA Adverse Event Malfunction Summary report: N

CONTOUR TS

MDR report key: 1508556 · Received October 6, 2009

Report

Report Number
1826988-2009-00872
Event Type
Malfunction
Date Received
October 6, 2009
Date of Event
September 21, 2009
Report Date
September 21, 2009
Manufacturer
BAYER HEALTHCARE, LLC
Product Code
NBW
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
OH, US
Reporter Occupation
OTHER

Narratives

Description of Event or Problem · 1

THE CUSTOMER PERFORMED COMPARISON TESTS USING HER CONTOUR TS AND CONTOUR METERS. THE CONTOUR TS READ 310, 318 AND 319 MG/DL, WHILE THE CONTOUR READ 140, 159 AND 135 MG/DL. THE DIFFERENCE BETWEEN THE READINGS FALLS IN THE "C" ZONE OF THE CONSENSUS ERROR GRID, MAKING THE DIFFERENCE CLINICALLY SIGNIFICANT. NO ADVERSE EVENTS WERE ALLEGED. THE CUSTOMER WAS UNABLE TO TROUBLESHOOT DURING THE CALL. NO PRODUCT WILL BE RETURNED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 CONTOUR TS BLOOD GLUCOSE METER NBW BAYER HEALTHCARE, LLC 1801 NA

Patients

Seq Age Sex Outcome Treatment
1 UNK