FDA Adverse Event
Malfunction
Summary report: N
CONTOUR TS
MDR report key: 1508556
·
Received October 6, 2009
Report
- Report Number
- 1826988-2009-00872
- Event Type
- Malfunction
- Date Received
- October 6, 2009
- Date of Event
- September 21, 2009
- Report Date
- September 21, 2009
- Manufacturer
- BAYER HEALTHCARE, LLC
- Product Code
- NBW
- Removal / Correction Number
- NA
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- OH, US
- Reporter Occupation
- OTHER
Narratives
Description of Event or Problem · 1
THE CUSTOMER PERFORMED COMPARISON TESTS USING HER CONTOUR TS AND CONTOUR METERS. THE CONTOUR TS READ 310, 318 AND 319 MG/DL, WHILE THE CONTOUR READ 140, 159 AND 135 MG/DL. THE DIFFERENCE BETWEEN THE READINGS FALLS IN THE "C" ZONE OF THE CONSENSUS ERROR GRID, MAKING THE DIFFERENCE CLINICALLY SIGNIFICANT. NO ADVERSE EVENTS WERE ALLEGED. THE CUSTOMER WAS UNABLE TO TROUBLESHOOT DURING THE CALL. NO PRODUCT WILL BE RETURNED.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | CONTOUR TS | BLOOD GLUCOSE METER | NBW | BAYER HEALTHCARE, LLC | 1801 | NA |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | UNK |