FDA Adverse Event Malfunction Summary report: N

ARCHITECT C4000

MDR report key: 15068252 · Received July 20, 2022

Report

Report Number
3016438761-2022-00332
Event Type
Malfunction
Date Received
July 20, 2022
Date of Event
July 1, 2022
Report Date
August 17, 2022
Manufacturer
ABBOTT LABORATORIES
Product Code
JJE
UDI-DI
00380740003746
PMA / PMN Number
EXEMPT
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
ID
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

AN EVALUATION IS IN PROCESS. A FOLLOW-UP REPORT WILL BE SUBMITTED WHEN THE EVALUATION IS COMPLETE. PHONE COMPLETE ENTRY = (B)(6). ALL AVAILABLE PATIENT INFORMATION WAS INCLUDED. ADDITIONAL PATIENT DETAILS ARE NOT AVAILABLE.

Additional Manufacturer Narrative · 0

AN ABBOTT FIELD SERVICE REPRESENTATIVE (FSR) WAS DISPATCHED DUE TO THE CUSTOMER REPORTING FALSELY DECREASED CREATININE RESULTS ON THE ARCHITECT C4000, SERIAL NUMBER (B)(6). THROUGH AN EXTENSIVE INVESTIGATION, THE FSR FOUND THE BELLOWS, BELLOWS ONLY (ROHS), PART NUMBER 2-89054-02, AND TUBING, PERISTALTIC HEAD (ROHS), PART NUMBER 7-35009685-04, LEAKING AND NEEDED TO BE REPLACED, WHICH RESOLVED THE CUSTOMER¿S COMPLAINT. THERE HAVE BEEN NO FURTHER REPORTS OF DISCREPANT RESULTS REPORTED BY THE CUSTOMER SINCE THE PART WAS REPLACED. A REVIEW OF THE INSTRUMENT HISTORY REVEALED NO CONTRIBUTING FACTORS DESCRIBED IN THIS COMPLAINT. A REVIEW OF LABELING AND HISTORICAL DATA WAS DONE, AND BOTH WERE ADEQUATE, WITH NO TRENDS FOUND. BASED ON ALL AVAILABLE INFORMATION AND ABBOTT DIAGNOSTICS' COMPLAINT INVESTIGATION, NO SYSTEMIC ISSUE OR PRODUCT DEFICIENCY WAS IDENTIFIED.

Description of Event or Problem · 0

THE CUSTOMER OBSERVED A FALSELY DECREASED CREATININE2 RESULT FOR ONE PATIENT ON AN ARCHITECT C4000 ANALYZER. THE FOLLOWING DATA WAS PROVIDED: SAMPLE ID (B)(6) INITIAL CREAC RESULT WAS 0.2, REPEAT WAS 2.48 MG/DL. THERE WAS NO IMPACT TO PATIENT MANAGEMENT REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
358377 ARCHITECT C4000 ANALYZER, CHEMISTRY (PHOTOMETRIC, DISCRETE), FOR CLINICAL USE JJE ABBOTT LABORATORIES 2P24-01 00380740003746

Patients

Seq Age Sex Outcome Treatment
1 Unknown ARC CREAT2 KIT 3600T, 04S95-20, UNKNOWN| ARC CREAT2 KIT 3600T, 04S95-20, UNKNOWN