FDA Adverse Event Malfunction Summary report: N

CONTOUR TEST STRIPS (50)

MDR report key: 1505991 · Received September 16, 2009

Report

Report Number
1826988-2009-00782
Event Type
Malfunction
Date Received
September 16, 2009
Date of Event
August 26, 2009
Report Date
August 26, 2009
Manufacturer
BAYER HEALTHCARE, LLC
Product Code
NBW
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NC, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE QA LAB FOUND THE RETURNED REAGENT TO READ AN AVERAGE OF 127 MG/DL HIGH, OUT OF SPECIFICATION. PERFORMANCE WAS SATISFACTORY USING IQA RETENTION REAGENT.

Description of Event or Problem · 1

THE CUSTOMER CALLED FOR HELP WITH HER CONTOUR METER. SHE RECEIVED A HIGH CONTROL RESULT WHILE TROUBLESHOOTING, BUT THE RESULT DID NOT MEET THE CRITERIA TO BE REPORTED. THE CUSTOMER RETURNED HER TESTS STRIPS FOR EVALUATION. REPLACEMENT TEST STRIPS WERE SENT TO THE CUSTOMER.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 CONTOUR TEST STRIPS (50) BLOOD GLUCOSE TEST STRIPS NBW BAYER HEALTHCARE, LLC 7080G 8JC3D07

Patients

Seq Age Sex Outcome Treatment
1 UNK