FDA Adverse Event Malfunction Summary report: N

T:SLIM X2 INSULIN PUMP WITH BASAL-IQ TECHNOLOGY

MDR report key: 15052301 · Received July 19, 2022

Report

Report Number
3013756811-2022-72573
Event Type
Malfunction
Date Received
July 19, 2022
Date of Event
June 26, 2022
Report Date
June 26, 2022
Manufacturer
TANDEM DIABETES CARE
Product Code
OZO
UDI-DI
00085006613373
PMA / PMN Number
K201214
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL, US
Reporter Occupation
OTHER
Health Professional
N

Narratives

Additional Manufacturer Narrative · 0

THE DEVICE HAS BEEN RECEIVED FOR EVALUATION; HOWEVER, DEVICE EVALUATION IS NOT YET COMPLETE. A SUPPLEMENTAL REPORT WILL BE SUBMITTED UPON COMPLETION OF THE EVALUATION.

Additional Manufacturer Narrative · 0

THE FAILURE INVESTIGATION HAS BEEN COMPLETED AND THE ALLEGED ISSUE UNEXPECTED RESET WAS VERIFIED IN THE PUMP LOGS; HOWEVER, NO FAILURE WAS IDENTIFIED. BASED ON THE ANALYSIS, THE ALLEGED PUMP TIME ISSUE COULD NOT BE VERIFIED.

Description of Event or Problem · 0

IT WAS REPORTED THAT THE PUMP RESET UNEXPECTEDLY. SUBSEQUENTLY AFTER THE PUMP RESET, THE PUMP TIME BECAME INACCURATE. DURING TROUBLESHOOTING WITH TANDEM TECHNICAL SUPPORT, THE CUSTOMER CORRECTED THE TIME AND RESUMED INSULIN THERAPY. CUSTOMER¿S BLOOD GLUCOSE LEVEL WAS APPROXIMATELY 200-249 MG/DL.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
261289 T:SLIM X2 INSULIN PUMP WITH BASAL-IQ TECHNOLOGY AUTOMATED INSULIN DOSING, THRESHOLD SUSPEND OZO TANDEM DIABETES CARE 1002717 00085006613373

Patients

Seq Age Sex Outcome Treatment
1 63 YR Female