FDA Adverse Event
Malfunction
Summary report: N
T:SLIM X2 INSULIN PUMP WITH BASAL-IQ TECHNOLOGY
MDR report key: 15052301
·
Received July 19, 2022
Report
- Report Number
- 3013756811-2022-72573
- Event Type
- Malfunction
- Date Received
- July 19, 2022
- Date of Event
- June 26, 2022
- Report Date
- June 26, 2022
- Manufacturer
- TANDEM DIABETES CARE
- Product Code
- OZO
- UDI-DI
- 00085006613373
- PMA / PMN Number
- K201214
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- FL, US
- Reporter Occupation
- OTHER
- Health Professional
- N
Narratives
Additional Manufacturer Narrative · 0
THE DEVICE HAS BEEN RECEIVED FOR EVALUATION; HOWEVER, DEVICE EVALUATION IS NOT YET COMPLETE. A SUPPLEMENTAL REPORT WILL BE SUBMITTED UPON COMPLETION OF THE EVALUATION.
Additional Manufacturer Narrative · 0
THE FAILURE INVESTIGATION HAS BEEN COMPLETED AND THE ALLEGED ISSUE UNEXPECTED RESET WAS VERIFIED IN THE PUMP LOGS; HOWEVER, NO FAILURE WAS IDENTIFIED. BASED ON THE ANALYSIS, THE ALLEGED PUMP TIME ISSUE COULD NOT BE VERIFIED.
Description of Event or Problem · 0
IT WAS REPORTED THAT THE PUMP RESET UNEXPECTEDLY. SUBSEQUENTLY AFTER THE PUMP RESET, THE PUMP TIME BECAME INACCURATE. DURING TROUBLESHOOTING WITH TANDEM TECHNICAL SUPPORT, THE CUSTOMER CORRECTED THE TIME AND RESUMED INSULIN THERAPY. CUSTOMER¿S BLOOD GLUCOSE LEVEL WAS APPROXIMATELY 200-249 MG/DL.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 261289 | T:SLIM X2 INSULIN PUMP WITH BASAL-IQ TECHNOLOGY | AUTOMATED INSULIN DOSING, THRESHOLD SUSPEND | OZO | TANDEM DIABETES CARE | 1002717 | 00085006613373 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | 63 YR | Female |