FDA Adverse Event Malfunction Summary report: N

MMT-712 PARADIGM INSULIN PUMP

MDR report key: 15051152 · Received July 19, 2022

Report

Report Number
2032227-2022-292945
Event Type
Malfunction
Date Received
July 19, 2022
Date of Event
March 25, 2021
Report Date
July 19, 2022
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
LZG
UDI-DI
000000763000176860
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CH
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 0

ON (B)(6) 2021 THE CUSTOMER RETURNED INSULIN PUMP FOR AN ALLEGED REPORTING INSULIN PUMP BATTERY COMPARTMENT HAD CRACKED. INSULIN PUMP RECEIVED WITH CRACKED AND BLEEDING LIQUID CRYSTAL DISPLAY GLASS. UNABLE TO PERFORM THE DISPLACEMENT TEST DUE TO PHYSICAL DAMAGED TO LIQUID CRYSTAL DISPLAY GLASS. THE FOLLOWING WERE NOTED DURING VISUAL INSPECTION: CRACKED BELT CLIP SLOT AND CRACKED RESERVOIR TUBE LIP. THE TEST P-CAP/RESERVOIR DOES LOCK INTO PLACE. THE ORIGINAL LIQUID CRYSTAL DISPLAY BOARD WAS REMOVED AND REPLACE WITH A TEST LIQUID CRYSTAL DISPLAY BOARD. NO ANOMALIES WAS NOTICE AFTER BATTERY INSERT. PROBLEM ISOLATED TO LIQUID CRYSTAL DISPLAY BOARD. (B)(4). MEDTRONIC, INC. (MEDTRONIC) IS SUBMITTING THIS REPORT TO COMPLY WITH 21 C.F.R. PART 803, THE MEDICAL DEVICE REPORTING REGULATION. THIS REPORT IS BASED UPON INFORMATION OBTAINED BY MEDTRONIC, WHICH THE COMPANY MAY NOT HAVE BEEN ABLE TO FULLY INVESTIGATE OR VERIFY PRIOR TO THE DATE THE REPORT WAS REQUIRED BY THE FDA. MEDTRONIC HAS MADE REASONABLE EFFORTS TO OBTAIN MORE COMPLETE INFORMATION IN THE TIME ALLOTTED AND HAS PROVIDED AS MUCH INFORMATION AS IS AVAILABLE TO THE COMPANY AS OF THE SUBMISSION DATE THIS REPORT. THIS REPORT DOES NOT CONSTITUTE AN ADMISSION OR A CONCLUSION BY FDA, MEDTRONIC, OR ITS EMPLOYEES THAT THE DEVICE, MEDTRONIC, OR ITS EMPLOYEES CAUSED OR CONTRIBUTED TO THE EVENT DESCRIBED IN THE REPORT. IN PARTICULAR, THIS REPORT DOES NOT CONSTITUTE AN ADMISSION BY ANYONE THAT THE PRODUCT DESCRIBED IN THIS REPORT HAS ANY "DEFECTS" OR HAS "MALFUNCTIONED". THESE WORDS ARE INCLUDED IN THE FDA 3500A FORM AND ARE FIXED ITEMS FOR SELECTION CREATED BY THE FDA, TO CATEGORIZE THE TYPE OF EVENT SOLELY FOR THE PURPOSE OF REPORTING PURSUANT TO PART 803. MEDTRONIC OBJECTS TO THE USE OF THESE WORDS AND OTHERS LIKE IT BECAUSE OF THE LACK OF DEFINITION AND THE CONNOTATIONS IMPLIED BY THESE TERMS. THIS STATEMENT SHOULD BE INCLUDED WITH ANY INFORMATION OR REPORT DISCLOSED TO THE PUBLIC UNDER THE FREEDOM OF INFORMATION ACT.

Description of Event or Problem · 0

INFORMATION RECEIVED BY MEDTRONIC INDICATED THAT THE INSULIN PUMP HAD CRACK AT BATTERY COMPARTMENT. NO HARM REQUIRING MEDICAL INTERVENTION WAS REPORTED. THE INSULIN PUMP WILL BE RETURNED FOR ANALYSIS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2701164 MMT-712 PARADIGM INSULIN PUMP PUMP, INFUSION, INSULIN LZG MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-712WWS C0712WWSJ 000000763000176860

Patients

Seq Age Sex Outcome Treatment
1 Unknown