PHILIPS AVENT DOUBLE ELECTRIC BREAST PUMP ADVANCED
Report
- Report Number
- 3010359222-2022-00002
- Event Type
- Malfunction
- Date Received
- July 18, 2022
- Date of Event
- June 23, 2022
- Report Date
- November 2, 2022
- Manufacturer
- PHILIPS CONSUMER LIFESTYLE B.V.
- Product Code
- HGX
- PMA / PMN Number
- K203383
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- CA
- Reporter Occupation
- OTHER
- Health Professional
- N
Narratives
PHILIPS IS MAKING EFFORTS TO RETRIEVE THE DEVICE FROM THE CONSUMER. WE MEET ALL OF THE RELEVANT SAFETY STANDARDS FOR THIS PRODUCT.
PHILIPS IS MAKING EFFORTS TO RETREIVE THE DEVICE FROM THE CONSUMER. WE MEET ALL OF THE RELEVANT SAFETY STANDARDS FOR THIS PRODUCT. FOLLOW UP REPORT #1: DESPITE THE EFFORTS TO OBTAIN THE DEVICE FROM THE CUSTOMER, THE DEVICE WAS NOT RETURNED. NO PRODUCT EVALUATION WAS ABLE TO BE PERFORMED, THEREFORE NO ROOT CAUSE WAS ABLE TO BE DETERMINED. THIS IS THE FIRST TIME THAT PHILIPS HAS SEEN A COMPLAINT OF THIS NATURE.
CUSTOMER'S BREAST PUMP DEVICE WAS PLUGGED IN AND CHARGING WHEN THE CUSTOMER NOTICED BLACK SMOKE AND THE END OF THE POWERCORD TURNED BLACK. NO INJURIES REPORTED BY THE CUSTOMER. THE CONSUMER STATED THEY WERE TO BE CONTACTING AN ELECTRICIAN TO DETERMINE THE SOURCE OF THE ISSUE.
CUSTOMER''S BREAST PUMP DEVICE WAS PLUGGED IN AND CHARGING WHEN THE CUSTOMER NOTICIED BLACK SMOKE AND THE END OF THE POWERCORD TURNED BLACK. NO INJURIES REPORTED BY THE CUSTOMER. THE CONSUMER STATED THEY WERE TO BE CONTACTING AN ELECTRICIAN TO DETERMINE THE SOURCE OF THE ISSUE.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1058287 | PHILIPS AVENT DOUBLE ELECTRIC BREAST PUMP ADVANCED | POWERED BREAST PUMP | HGX | PHILIPS CONSUMER LIFESTYLE B.V. | SCF394/61 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | Female | Other |