FDA Adverse Event Malfunction Summary report: N

PHILIPS AVENT DOUBLE ELECTRIC BREAST PUMP ADVANCED

MDR report key: 15041913 · Received July 18, 2022

Report

Report Number
3010359222-2022-00002
Event Type
Malfunction
Date Received
July 18, 2022
Date of Event
June 23, 2022
Report Date
November 2, 2022
Manufacturer
PHILIPS CONSUMER LIFESTYLE B.V.
Product Code
HGX
PMA / PMN Number
K203383
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA
Reporter Occupation
OTHER
Health Professional
N

Narratives

Additional Manufacturer Narrative · 0

PHILIPS IS MAKING EFFORTS TO RETRIEVE THE DEVICE FROM THE CONSUMER. WE MEET ALL OF THE RELEVANT SAFETY STANDARDS FOR THIS PRODUCT.

Additional Manufacturer Narrative · 0

PHILIPS IS MAKING EFFORTS TO RETREIVE THE DEVICE FROM THE CONSUMER. WE MEET ALL OF THE RELEVANT SAFETY STANDARDS FOR THIS PRODUCT. FOLLOW UP REPORT #1: DESPITE THE EFFORTS TO OBTAIN THE DEVICE FROM THE CUSTOMER, THE DEVICE WAS NOT RETURNED. NO PRODUCT EVALUATION WAS ABLE TO BE PERFORMED, THEREFORE NO ROOT CAUSE WAS ABLE TO BE DETERMINED. THIS IS THE FIRST TIME THAT PHILIPS HAS SEEN A COMPLAINT OF THIS NATURE.

Description of Event or Problem · 0

CUSTOMER'S BREAST PUMP DEVICE WAS PLUGGED IN AND CHARGING WHEN THE CUSTOMER NOTICED BLACK SMOKE AND THE END OF THE POWERCORD TURNED BLACK. NO INJURIES REPORTED BY THE CUSTOMER. THE CONSUMER STATED THEY WERE TO BE CONTACTING AN ELECTRICIAN TO DETERMINE THE SOURCE OF THE ISSUE.

Description of Event or Problem · 0

CUSTOMER''S BREAST PUMP DEVICE WAS PLUGGED IN AND CHARGING WHEN THE CUSTOMER NOTICIED BLACK SMOKE AND THE END OF THE POWERCORD TURNED BLACK. NO INJURIES REPORTED BY THE CUSTOMER. THE CONSUMER STATED THEY WERE TO BE CONTACTING AN ELECTRICIAN TO DETERMINE THE SOURCE OF THE ISSUE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1058287 PHILIPS AVENT DOUBLE ELECTRIC BREAST PUMP ADVANCED POWERED BREAST PUMP HGX PHILIPS CONSUMER LIFESTYLE B.V. SCF394/61

Patients

Seq Age Sex Outcome Treatment
1 Female Other