FDA Adverse Event Malfunction Summary report: N

ECAREMANAGER V3.6

MDR report key: 1504045 · Received September 21, 2009

Report

Report Number
1125873-2009-00002
Event Type
Malfunction
Date Received
September 21, 2009
Report Date
April 28, 2009
Manufacturer
VISICU
Product Code
MSX
PMA / PMN Number
K001972
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NE, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

ADD'L PMA/510(K) # K012171. ECAREMANAGER IS A SW PROGRAM THAT ALLOWS CLINICIANS THAT ARE NOT IN THE LOCAL CLINICAL AREA TO SUPPORT THE CARE OF ICU PTS. ALL MEDICATIONS THAT HAVE BEEN ORDERED SINCE A PT WAS ADMITTED ARE SHOWN ON THEIR CURRENT MEDICATION LIST. IF A MEDICATION IS NOT INCLUDED ON THE LIST, THIS COULD PREVENT ACCURATE DIAGNOSIS OR LEAD TO DUPLICATE OR INAPPROPRIATE MEDICATION ORDERS. PHILIPS IS IN THE PROCESS OF OBTAINING ADD'L INFO CONCERNING THIS EVENT, AND THE COMPLAINT IS STILL UNDER INVESTIGATION. A FINAL REPORT WILL BE SUBMITTED ONCE THE INVESTIGATION IS COMPLETED.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT INTERFACED MEDICATION INFO SENT FROM THE HOSP INFO SYSTEM FROM THE TIME THE PT IS DELETED FROM ECAREMANAGER TO THE TIME, THEY ARE RE-ESTABLISHED IN ECAREMANAGER IS OMITTED FROM THEIR CURRENT MEDICATION LIST.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ECAREMANAGER V3.6 ECAREMANAGER MSX VISICU

Patients

Seq Age Sex Outcome Treatment
1