FDA Adverse Event Malfunction Summary report: N

IMAGE1 S CONNECT

MDR report key: 15013353 · Received July 14, 2022

Report

Report Number
15013353
Event Type
Malfunction
Date Received
July 14, 2022
Date of Event
May 6, 2021
Report Date
June 30, 2022
Manufacturer
KARL STORZ ENDOSCOPY-AMERICA, INC.
Product Code
GWG
Product Problem
Yes
Report Source
User Facility report
Reporter Location
DC
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Description of Event or Problem · 0

THE KARL STORZ ENDOSCOPY EQUIPMENT TC 201 AND TC 304 MODELS WERE HAVING ISSUES WHERE THE POWER WOULD NOT SHUT OFF AND THE UNITS OCCASIONALLY OVERHEATED. STORZ IDENTIFIED A FIX TO INSULATE THE FRONT COVER OF THE EQUIPMENT, ULTIMATELY REDUCING WATER INTRUSION. IT SEEMED AS THOUGH THE DESIGN OF THE DEVICE WAS NOT MADE TO HANDLE THE CLEANING FLUID, AND WHEN FLUID CAME INTO THE FRONT PANEL, THE POWER BUTTON MALFUNCTIONED. MANUFACTURER RESPONSE FOR ENDOSCOPY CAMERA CONTROL UNIT, IMAGE1 S CONNECT II (PER SITE REPORTER). THE MANUFACTURER DID A FULL EVALUATION, AND FOUND THAT ADDITIONAL INSULATION WAS NECESSARY TO REDUCE WATER INTRUSION ON THE POWER BUTTONS AND ELECTRICAL NETWORKS.

Description of Event or Problem · 0

THE KARL STORZ ENDOSCOPY EQUIPMENT TC 201 AND TC 304 MODELS WERE HAVING ISSUES WHERE THE POWER WOULD NOT SHUT OFF AND THE UNITS OCCASIONALLY OVERHEATED. STORZ IDENTIFIED A FIX TO INSULATE THE FRONT COVER OF THE EQUIPMENT, ULTIMATELY REDUCING WATER INTRUSION. IT SEEMED AS THOUGH THE DESIGN OF THE DEVICE WAS NOT MADE TO HANDLE THE CLEANING FLUID, AND WHEN FLUID CAME INTO THE FRONT PANEL, THE POWER BUTTON MALFUNCTIONED. MANUFACTURER RESPONSE FOR ENDOSCOPY CAMERA CONTROL UNIT, IMAGE1 S CONNECT II (PER SITE REPORTER): THE MANUFACTURER DID A FULL EVALUATION, AND FOUND THAT ADDITIONAL INSULATION WAS NECESSARY TO REDUCE WATER INTRUSION ON THE POWER BUTTONS AND ELECTRICAL NETWORKS.

Description of Event or Problem · 0

THE KARL STORZ ENDOSCOPY EQUIPMENT TC 201 AND TC 304 MODELS WERE HAVING ISSUES WHERE THE POWER WOULD NOT SHUT OFF AND THE UNITS OCCASIONALLY OVERHEATED. STORZ IDENTIFIED A FIX TO INSULATE THE FRONT COVER OF THE EQUIPMENT, ULTIMATELY REDUCING WATER INTRUSION. IT SEEMED AS THOUGH THE DESIGN OF THE DEVICE WAS NOT MADE TO HANDLE THE CLEANING FLUID, AND WHEN FLUID CAME INTO THE FRONT PANEL, THE POWER BUTTON MALFUNCTIONED. MANUFACTURER RESPONSE FOR ENDOSCOPY CAMERA CONTROL UNIT, IMAGE1 S CONNECT II (PER SITE REPORTER): THE MANUFACTURER DID A FULL EVALUATION, AND FOUND THAT ADDITIONAL INSULATION WAS NECESSARY TO REDUCE WATER INTRUSION ON THE POWER BUTTONS AND ELECTRICAL NETWORKS.

Description of Event or Problem · 0

THE KARL STORZ ENDOSCOPY EQUIPMENT TC 201 AND TC 304 MODELS WERE HAVING ISSUES WHERE THE POWER WOULD NOT SHUT OFF AND THE UNITS OCCASIONALLY OVERHEATED. STORZ IDENTIFIED A FIX TO INSULATE THE FRONT COVER OF THE EQUIPMENT, ULTIMATELY REDUCING WATER INTRUSION. IT SEEMED AS THOUGH THE DESIGN OF THE DEVICE WAS NOT MADE TO HANDLE THE CLEANING FLUID, AND WHEN FLUID CAME INTO THE FRONT PANEL, THE POWER BUTTON MALFUNCTIONED. MANUFACTURER RESPONSE FOR ENDOSCOPY CAMERA CONTROL UNIT, IMAGE1 S CONNECT II (PER SITE REPORTER): THE MANUFACTURER DID A FULL EVALUATION, AND FOUND THAT ADDITIONAL INSULATION WAS NECESSARY TO REDUCE WATER INTRUSION ON THE POWER BUTTONS AND ELECTRICAL NETWORKS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
464060 IMAGE1 S CONNECT ENDOSCOPE, NEUROLOGICAL GWG KARL STORZ ENDOSCOPY-AMERICA, INC. TC201US

Patients

Seq Age Sex Outcome Treatment
1 Unknown