FDA Adverse Event Malfunction Summary report: N

TEMPUS IC2

MDR report key: 14986089 · Received July 12, 2022

Report

Report Number
3003832357-2022-00016
Event Type
Malfunction
Date Received
July 12, 2022
Date of Event
April 4, 2022
Manufacturer
REMOTE DIAGNOSTIC TECHNOLOGIES (RDT)
Product Code
MWI
PMA / PMN Number
K152124
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
US
Reporter Occupation
OTHER

Narratives

Description of Event or Problem · 0

AS REPORTED BY THE CUSTOMER 'THE TEMPUS IC2 INVOLVED IS EXHIBITING CONNECTIVITY ISSUES. A RED NETWORK STATUS IS SHOWN, ALONG WITH CONNECTIVITY FAILURE ACROSS ALL 3 SERVERS'. THE FAILURE IS WITH THE I2I SOFTWARE WHICH PROVIDES THE CONNECTIVITY WITH THE SERVER AND NOT WITH THE TEMPUS IC2 DEVICE. THE I2I SERVER FAILURE HAS BEEN FIXED AND THE UPDATED WATCHDOG SOFTWARE HAS BEEN DEPLOYED ON (B)(6) 2022.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1670272 TEMPUS IC2 PATIENT MONITOR MWI REMOTE DIAGNOSTIC TECHNOLOGIES (RDT)

Patients

Seq Age Sex Outcome Treatment
1 Unknown