FDA Adverse Event
Malfunction
Summary report: N
TEMPUS IC2
MDR report key: 14986089
·
Received July 12, 2022
Report
- Report Number
- 3003832357-2022-00016
- Event Type
- Malfunction
- Date Received
- July 12, 2022
- Date of Event
- April 4, 2022
- Manufacturer
- REMOTE DIAGNOSTIC TECHNOLOGIES (RDT)
- Product Code
- MWI
- PMA / PMN Number
- K152124
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- US
- Reporter Occupation
- OTHER
Narratives
Description of Event or Problem · 0
AS REPORTED BY THE CUSTOMER 'THE TEMPUS IC2 INVOLVED IS EXHIBITING CONNECTIVITY ISSUES. A RED NETWORK STATUS IS SHOWN, ALONG WITH CONNECTIVITY FAILURE ACROSS ALL 3 SERVERS'. THE FAILURE IS WITH THE I2I SOFTWARE WHICH PROVIDES THE CONNECTIVITY WITH THE SERVER AND NOT WITH THE TEMPUS IC2 DEVICE. THE I2I SERVER FAILURE HAS BEEN FIXED AND THE UPDATED WATCHDOG SOFTWARE HAS BEEN DEPLOYED ON (B)(6) 2022.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1670272 | TEMPUS IC2 | PATIENT MONITOR | MWI | REMOTE DIAGNOSTIC TECHNOLOGIES (RDT) |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | Unknown |