FDA Adverse Event Malfunction Summary report: N

MEDFUSION 3500 SYRINGE INFUSION PUMP

MDR report key: 14973653 · Received July 9, 2022

Report

Report Number
3012307300-2022-13186
Event Type
Malfunction
Date Received
July 9, 2022
Date of Event
July 27, 2022
Report Date
November 1, 2022
Manufacturer
ST PAUL
Product Code
FRN
UDI-DI
10610586041242
PMA / PMN Number
K111386
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MI, US
Reporter Occupation
OTHER
Health Professional
N

Narratives

Additional Manufacturer Narrative · 0

OPERATOR OF DEVICE IS UNKNOWN. INITIAL REPORTER ALSO SENT REPORT TO FDA IS UNKNOWN. INVESTIGATION INCLUDING ROOT CAUSE ANALYSIS IS IN PROGRESS. A SUPPLEMENTAL MDR WILL BE FILED AS NECESSARY IN ACCORDANCE WITH 21 CFR 803.56 WHEN ADDITIONAL REPORTABLE INFORMATION BECOMES AVAILABLE.

Additional Manufacturer Narrative · 0

DEVICE EVALUATION: A SAMPLE WAS RETURNED TO MANUFACTURING FOR INVESTIGATION. VISUAL INSPECTION AND FUNCTIONAL TESTING WERE PERFORMED. VISUAL INSPECTION OF THE RETURNED DEVICE CONFIRMED THAT THE TAMPER SEALS WERE BROKEN OR REMOVED UPON RECEIPT, THE TOP CASE WAS CHIPPED ON THE FRONT CORNER AND THE RIGHT PLUNGER CASE WAS CRACKED. ERROR CODE WAS FOUND IN THE EHL (EVENT HISTORY LOG). THE CUSTOMER REPORTED ISSUE WAS DUPLICATED DURING THE INVESTIGATION. ROOT CAUSE OF THE REPORTED EVENT IS DUE TO NORMAL WEAR AND USE AS THE PARTS WERE OVER 10 YEARS OLD. REPLACED THE WORM COUPLING GEAR AND REPLACED THE STEPPER MOTOR AS A PREVENTIVE MEASURE. THE RETURNED PRODUCT IS BEYOND A YEAR FROM MANUFACTURE DATE AND THERE WAS NO INDICATION OF A MANUFACTURING DEFECT DURING THE INVESTIGATION, SO A DEVICE HISTORY RECORD DHR REVIEW WAS NOT REQUIRED. SERVICE HISTORY REVIEW IDENTIFIED THIS DEVICE HAS NOT BEEN IN FOR SERVICE IN THE PREVIOUS YEAR AND THERE WAS NO INDICATION OF A SERVICE ISSUE DURING THE INVESTIGATION.

Additional Manufacturer Narrative · 0

ADDITIONAL INFORMATION WAS RECEIVED AND ATTACHED ON 3 AUGUST 2022, UPDATED THE EVENT DATE, AND THE ISSUE WAS FOUND DURING ANNUAL PM (PREVENTIVE MAINTENANCE) TESTING. THERE WAS NO PATIENT INJURY. H6: EVENT PROBLEM AND EVALUATION CODES: UPDATES NOT REQUIRED. INVESTIGATION INCLUDING ROOT CAUSE ANALYSIS IS IN PROGRESS. A SUPPLEMENTAL MDR WILL BE FILED AS NECESSARY IN ACCORDANCE WITH 21 CFR 803.56 WHEN ADDITIONAL REPORTABLE INFORMATION BECOMES AVAILABLE. D4: CORRECTION: CATALOG NUMBER: 3500-0600-01. D4: CORRECTION: MODEL NUMBER: 3500. G5: CORRECTION: PREMARKET (510K) NUMBER: K111386. H4: CORRECTION: DEVICE MANUFACTURING DATE: 15-MAY-2015.

Description of Event or Problem · 0

IT WAS REPORTED THAT THE DEVICE GOT A MOTOR RATE ERROR DURING THE OCCLUSION TEST. NO PATIENT INJURY WAS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2396759 MEDFUSION 3500 SYRINGE INFUSION PUMP PUMP, INFUSION FRN ST PAUL 3500 10610586041242

Patients

Seq Age Sex Outcome Treatment
1 Unknown