FDA Adverse Event Malfunction Summary report: N

PROBECHEK PATHVYSION HER-2/NEU NORMAL CONTROL

MDR report key: 1497200 · Received September 1, 2009

Report

Report Number
3005248192-2009-00003
Event Type
Malfunction
Date Received
September 1, 2009
Date of Event
August 4, 2009
Report Date
August 31, 2009
Manufacturer
ABBOTT MOLECULAR, INC.
Product Code
KIR
PMA / PMN Number
980024
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
LA, US
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

ABBOTT MOLECULAR AT THIS TIME BELIEVES THAT THIS INCIDENT IS A PACKAGING ERROR - I.E., THE CUSTOMER REPORTED THAT NO PACKAGING MATERIAL WAS USED TO WRAP THE BOX OF THE PROBECHEK SLIDES FOR THE PATHVYSION HER-2/NEU ASSAY. THE REVIEW OF THE OPERATING PROCEDURES FOR THE PACKAGING OF THE SLIDES WAS COMPLETED AND DETERMINED THAT ONLY COLD STORAGE BOXES OF SLIDES ARE CUSHIONED WRAPPED, BUT NOT FOR AMBIENT SHIPMENT.

Description of Event or Problem · 1

A CUSTOMER REPORTED THAT PROBECHEK PATHVYSION CONTROL SLIDES THAT WERE SHIPPED WERE BROKEN UPON ARRIVAL. THE PLASTIC CASE HOUSING THE PROBECHEK PATHVYSION CONTROL SLIDES HAD POPPED OPEN. THE CUSTOMER STATED TWO PROBLEMS WITH THE BOX'S CONTENTS: HEAVY REAGENTS WERE ON TOP OF THE PROBECHEK SLIDES, NO CUSHION WRAP WAS USED AROUND THE SLIDES DURING SHIPMENT. THE SLIDES WERE BROKEN. CUSTOMER STATED THAT A PERSON COULD HAVE CUT THEMSELVES DUE TO THE GLASS SHARDS. NO INJURY WAS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 PROBECHEK PATHVYSION HER-2/NEU NORMAL CONTROL MICROSCOPIC SLIDES USED IN FISH TESTING KIR ABBOTT MOLECULAR, INC. TBD

Patients

Seq Age Sex Outcome Treatment
1