FDA Adverse Event Malfunction Summary report: N

T:SLIM X2 INSULIN PUMP WITH CONTROL-IQ TECHNOLOGY

MDR report key: 14935239 · Received July 6, 2022

Report

Report Number
3013756811-2022-69948
Event Type
Malfunction
Date Received
July 6, 2022
Date of Event
June 13, 2022
Report Date
June 13, 2022
Manufacturer
TANDEM DIABETES CARE
Product Code
QFG
UDI-DI
00850006613205
PMA / PMN Number
K201214
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
PA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 0

NO PRODUCT WAS RETURNED FOR EVALUATION. SHOULD NEW RELEVANT INFORMATION BECOME AVAILABLE, A SUPPLEMENTAL REPORT WILL BE SUBMITTED.

Description of Event or Problem · 0

IT WAS REPORTED THAT THE CUSTOMER RECEIVED A POWER SOURCE ALERT AFTER PLUGGING THE PUMP INTO A WALL OUTLET. CUSTOMER¿S BLOOD GLUCOSE VALUE WAS BETWEEN 140-153 MG/DL. MULTIPLE FOLLOW-UP ATTEMPTS TO PERFORM TROUBLESHOOTING WERE MADE BY TANDEM TECHNICAL SUPPORT HOWEVER THE CUSTOMER DID NOT RESPOND.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2397771 T:SLIM X2 INSULIN PUMP WITH CONTROL-IQ TECHNOLOGY ALTERNATE CONTROLLER ENABLED INFUSION PUMP QFG TANDEM DIABETES CARE 1002717 00850006613205

Patients

Seq Age Sex Outcome Treatment
1 62 YR Female