ONE TOUCH ULTRALINK METER
Report
- Report Number
- 2939301-2009-05971
- Event Type
- Injury
- Date Received
- September 28, 2009
- Date of Event
- September 11, 2009
- Report Date
- September 11, 2009
- Manufacturer
- LIFESCAN, INC.
- Product Code
- NBW
- Removal / Correction Number
- NA
- Adverse Event
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- NE, US
- Reporter Occupation
- LAY USER/PATIENT
Narratives
LIFESCAN (LFS) HAS REQUESTED RETURN OF THE SUBJECT PRODUCT(S) FOR EVALUATION. IF THE PRODUCT(S) ARE RETURNED, LFS WILL EVALUATED IT/THEM, AND INFORM FDA OF PRODUCT(S) THAT DO NOT PASS INSPECTION IN A SUPPLEMENTAL REPORT.
IN 2009, THE LAY-USER/REPORTED CONTACTED LIFESCAN (LFS) ALLEGING THAT A ONE TOUCH ULTRALINK METER READ INACCURATELY. THE REPORTER CALLED LFS ON BEHALF OF HER DAUGHTER (THE PT). THE PT TESTS HER BLOOD GLUCOSE 4 OR MORE TIMES A DAY. SHE MANAGES HER DIABETES WITH HUMALOG INSULIN VIA INSULIN PUMP. THE REPORTER CLAIMED THAT THE ALLEGED ISSUE STARTED AT 6:06 AM. SHE REPORTED BLOOD GLUCOSE OF "231, 160, AND 99 MG/DL" WITH A LIFESCAN METER, PERFORMED WITHIN 10 MINUTES OF EACH OTHER. BASED ON STATISTICAL METHODOLOGY, THE CALCULATED DIFFERENCE OF THESE GLUCOSE RESULTS EXCEEDS THE EXPECTED VALUE OF <= 20% AND/OR <= 20 MG/DL. THE REPORTER STATED THAT SHE DID NOT KNOW WHICH RESULT OF THE THREE METER READINGS WAS SUED TO CALCULATE HER DAUGHTER'S INSULIN DOSAGE. ABOUT 10:00 AM THAT SAME MORNING, THE REPORTER CLAIMED THAT THE PT DEVELOPED LOW BLOOD GLUCOSE SYMPTOMS OF SHAKINESS. WHILE FEELING SHAKY, THE PT TESTED HER BLOOD GLUCOSE WITH THE REPORTED METER AND GOT "49 MG/DL." THE PT TREATED HERSELF WITH JUICE AND GLUCOSE TABLETS. THE SELF-TREATMENT HELPED TO RELIEVE HER SYMPTOMS. ACCORDING TO THE REPORTER, THE PT WAS USING A CORRECT TECHNIQUE FOR TESTING WITH THE REPORTED METER. THE PT WAS OBTAINING BLOOD SAMPLES FROM HER FINGERS AND CLEANING THE PUNCTURE SITES CORRECTLY. THE METER, TEST STRIPS, AND CONTROL SOLUTION WERE REPLACED. BASED ON THE INFORMATION PROVIDED, THIS COMPLAINT IS BEING REPORTED DUE TO THE FOLLOWING CONCLUSION: THE REPORTER CLAIMED THAT THE PT DEVELOPED SYMPTOMS SUGGESTIVE OF SEVERE HYPOGLYCEMIA AFTER THE ALLEGED METER ISSUE BEGAN.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | ONE TOUCH ULTRALINK METER | GLUCOSE MONITORING SYS/KIT | NBW | LIFESCAN, INC. | NA | 2903125 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | 12 YR | Life Threatening| R |