CASTLE
Report
- Report Number
- 3019090-2009-00003
- Event Type
- Other
- Date Received
- October 1, 2009
- Date of Event
- September 18, 2009
- Report Date
- September 18, 2009
- Manufacturer
- MAQUET INC. (F.K.A. GETINGEUSA)
- Product Code
- FSY
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- VA, US
- Reporter Occupation
- OTHER
Narratives
AFTER THE INITIAL INSPECTION, MAQUET SERVICE INFORMED THE CUSTOMER THAT THE CASTLE 2000 LIGHTS ARE AN OBSOLETE PRODUCT. MAQUET INC. SERVICE INSTRUCTED THE HOSPITAL STAFF WHAT IS REQUIRED PER THE USER MANUALS TO PROPERLY MAINTAIN THESE LIGHTS AND LEFT THE CUSTOMER WITH A LIST OF ITEMS REQUIRED TO RETURN THE LIGHTS TO THE ORIGINAL OPERATIONAL SPECIFICATIONS. GIVEN THE AGE OF THE LIGHT AND THE AVAILABILITY OF PARTS, THE HOSPITAL IS PRESENTLY REVIEWING ITS OPTIONS. MAQUET SERVICE HAS OFFERED ITS SERVICES TO THE CUSTOMER SHOULD THEY ELECT THE IMPLEMENT THE REPAIRS REQUIRED TO RETURN THESE LIGHTS TO A SAFE OPERATING CONDITION. IN A COMPLAINT ACKNOWLEDGEMENT LETTER, MAQUET HAS SUBMITTED TO THIS CUSTOMER A FORMAL STATEMENT COMMUNICATING THE NEED TO RETURN THESE LIGHTS TO THEIR ORIGINAL OPERATIONAL SPECIFICATION.
ON (B)(6) 2009 MAQUET INC. SERVICE WAS REQUESTED TO CONDUCT A SITE INSPECTION AT THE (B)(6) MEDICAL CENTER. DURING THE SERVICE INSPECTION, IT WAS FOUND THAT THE SURGICAL LIGHTS IN BOTH OPERATING ROOM (B)(6) AND (B)(6) COULD OPERATE UNDER POTENTIALLY UNSAFE CONDITIONS. AT THE TIME OF INSPECTION, THE OPERATING ROOMS WERE NOT BEING USED. BOTH ROOMS HAVE AN INCORRECT LOCKING PIN IN PLACE; THE INCORRECT PINS ARE LOOSE. RE(B)(4).
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | CASTLE | FSY | MAQUET INC. (F.K.A. GETINGEUSA) | CASTLE 2000 SERIES |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |