FDA Adverse Event Malfunction Summary report: N

MP30 INTELLIVUE PATIENT MONITOR

MDR report key: 1489751 · Received August 10, 2009

Report

Report Number
9610816-2009-00144
Event Type
Malfunction
Date Received
August 10, 2009
Report Date
December 10, 2008
Manufacturer
PHILIPS MEDICAL SYSTEMS
Product Code
MHX
PMA / PMN Number
K03003
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NC, US
Reporter Occupation
BIOMEDICAL ENGINEER

Narratives

Additional Manufacturer Narrative · 1

THE HOSPITAL BIOMEDICAL ENGINEER CALLED THE PHILIPS PROJECT CONSULTANT AND REPORTED THAT THE GCX VHM MOUNT AND GCX WALL CHANNEL (TO WHICH THE M8002A INTELLIVUE PT MONITOR WAS ATTACHED) FELL FROM THE WALL. THE BIOMEDICAL ENGINEER ALSO REPORTED THAT THE WALL CHANNEL WAS INCORRECTLY INSTALLED (INCORRECT HARDWARE FOR THE APPLICATION). THE PROJECT CONSULTANT VERIFIED THAT THE WALL CHANNEL WAS NOT INSTALLED BY PHILIPS, AND INFORMED THE BIOMEDICAL ENGINEER OF THIS. A F/U CALL WAS PLACED TO THE BIOMEDICAL ENGINEER, WHO SAID THAT THE ISSUE WAS WITH THE HOSPITAL INSTALLED WALL CHANNEL. THE WALL CHANNEL HAD BEEN IN USE PREVIOUSLY TO SUPPORT A SMALL MONITOR. THE MP30 MONITOR WITH THE GCX MOUNTING ARM WAS LATER MOUNTED TO THE WALL CHANNEL. THE WALL CHANNEL, WITH THE GCX MOUNTING ARM AND MP30 MONITOR FELL TO THE FLOOR. THERE WAS NO PT INCIDENT. THE BIOMEDICAL ENGINEER STATED THAT A VERY SMALL CHIP WAS NOTED IN THE MP30 MONITOR. THE MONITOR WAS SAFETY TESTED AND IS FULLY FUNCTIONAL. THE BIOMEDICAL ENGINEER STATED THAT THE WALL CHANNEL HAS BEEN RELOCATED (TO A METAL STUD IN THE WALL). THE BIOMEDICAL ENGINEER SAID THAT THIS WAS A HOSPITAL ISSUE, AND THAT NO RESPONSE LETTER IS NEEDED. THE BIOMEDICAL ENGINEER ALSO SAID THAT THE HOSPITAL BIOMEDICAL ENGINEERING STAFF IS IN THE PROCESS OF CHECKING OTHER WALL CHANNELS AND WILL RELOCATE THEM AS NECESSARY. THIS IS NOT BEING CONSIDERING A PHILIPS DEVICE, PRODUCT, OR INSTALLATION MALFUNCTION. NO FURTHER INVESTIGATION OR ACTION IS WARRANTED. (B) (4).

Description of Event or Problem · 1

THE HOSPITAL BIOMEDICAL ENGINEER CALLED THE PHILIPS PROJECT CONSULTANT AND REPORTED THAT THE GCX VHM MOUNT AND GCX WALL CHANNEL (TO WHICH THE M8002A INTELLIVUE PT MONITOR WAS ATTACHED) FELL FROM THE WALL.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 MP30 INTELLIVUE PATIENT MONITOR MHX PHILIPS MEDICAL SYSTEMS M8002A

Patients

Seq Age Sex Outcome Treatment
1