FDA Adverse Event Malfunction Summary report: N

IHEALTH

MDR report key: 14875152 · Received June 30, 2022

Report

Report Number
3008573045-2022-00136
Event Type
Malfunction
Date Received
June 30, 2022
Date of Event
June 11, 2022
Report Date
June 30, 2022
Manufacturer
ANDON MEDICAL CO.,LTD
Product Code
QKP
UDI-DI
00208563205894
PMA / PMN Number
EUA210470
Removal / Correction Number
MW5110301
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CH
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 0

1.THE CUSTOMER DOES NOT PROVIDE SPECIFIC BATCH INFORMATION, AND CANNOT CONFIRM THE TRUE CONDITION OF THE PRODUCT OR TEST THE RESERVED SAMPLE. 2.CUSTOMERS BUY THROUGH SUNLINE(HTTPS://SUNLINESUPPLY.COM/SHOP/TEST-KITS/COVID-OTC-RAPID-ANTIGEN-TEST-KITSIHEALTH-BOX-OF-2-TESTS-CARTON/), BUT SUNLINE DID NOT OBTAIN IHEALTH'S AUTHORIZATION TO DISTRIBUTE IHEALTH PRODUCTS IN THE US. 3.IHEALTH LABS DEMAND THAT SUNLINE SUPPLY IMMEDIATELY:1. REMOVE IHEALTH COVID-19 ANTIGEN RAPID TEST ON YOUR WEBSITE;2. PROVIDE INFORMATION REGARDING YOUR SUPPLIER OF IHEALTH COVID-19 ANTIGEN RAPID TEST, INCLUDING BUT NOT LIMITED TO, ANY TRANSACTION DOCUMENTS, SHIPPING DOCUMENTS, COMMUNICATION RECORDS, ETC.3. PROVIDE YOUR INVENTORY RECORDS (NUMBER OF TEST KITS RELATED TO EACH LOT#)

Description of Event or Problem · 0

COMPLAINT INFORMATION: ORDERED TWO CASES OF 180 IHEALTH COVID-19 ANTIGEN TESTS FROM SUNLINE SUPPLY FOR USE BY OUR THEATREEMPLOYEES. OUR COVID COMPLIANCE OFFICER REPORTED THAT 45% OF THE TESTS FROM SUNLINE SUPPLY CAMEOUT BLANK, WITH NO CONTROL LINE, AND MANY HAD REAGENT TUBES THAT WERE EMPTY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2301412 IHEALTH COVID-19 ANTIGEN RAPID TEST QKP ANDON MEDICAL CO.,LTD ICO-3000 00208563205894

Patients

Seq Age Sex Outcome Treatment
1 40 YR Male