FDA Adverse Event Malfunction Summary report: N

TEMPUS LS-MANUAL

MDR report key: 14854432 · Received June 29, 2022

Report

Report Number
3003832357-2022-00013
Event Type
Malfunction
Date Received
June 29, 2022
Date of Event
November 23, 2021
Manufacturer
SCHILLER AG
Product Code
LDD
UDI-DI
07613365002737
PMA / PMN Number
K200849
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NY, US
Reporter Occupation
OTHER
Health Professional
N

Narratives

Additional Manufacturer Narrative · 0

PHILIPS RECEIVED A COMPLAINT ON THE TEMPUS LS EXHIBITING APS CONFIGURATION ERROR. ERROR COMES ON DEVICE WHEN POWERED ON. THE DEVICE SENT TO SCHILLER FOR INVESTIGATION. NO DEVICE FAILURE FOUND DURING THE ENTRY TEST. THE INVESTIGATION ON THE LOG FILE SHOWED THAT THIS ERROR MESSAGE WAS LOGGED ONLY ONCE - NOT REPRODUCIBLE. DURING START-UP THE ECG MICROCHIP IS CONFIGURED WITH THE SYSTEM PARAMETERS. ONLY WHEN THE ECG MICROCHIP CANNOT BE CONFIGURED SUCCESSFULLY, THE DEVICE DISPLAYS THIS ERROR MESSAGE. AS THE ERROR IS NOT REPRODUCIBLE SAG CANNOT DETERMINE WHAT TRIGGERED THIS ERROR. THE DATA ENTERED IN THIS COMPLAINT RECORD WILL BE UTILIZED FOR PRODUCT QUALITY AND SAFETY IMPROVEMENTS PER THE POST MARKET SURVEILLANCE AND RISK MANAGEMENT PROCESSES. THE INVESTIGATION CONCLUDES THAT NO FURTHER ACTION IS REQUIRED AT THIS TIME.

Description of Event or Problem · 0

AS CUSTOMER DESCRIBED 'APS CONFIGURATION ERROR. ERROR COMES ON DEVICE WHEN POWERED ON. PHILIPS RDT PLANNING TO RECEIVE THE DEVICE AND SEND TO THE MANUFACTURER FOR THE ROOT CAUSE INVESTIGATION.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1154481 TEMPUS LS-MANUAL LOW ENERGY DEFIBRILLATOR LDD SCHILLER AG 00-3020 07613365002737

Patients

Seq Age Sex Outcome Treatment
1 Unknown Other