TEMPUS LS-MANUAL
Report
- Report Number
- 3003832357-2022-00013
- Event Type
- Malfunction
- Date Received
- June 29, 2022
- Date of Event
- November 23, 2021
- Manufacturer
- SCHILLER AG
- Product Code
- LDD
- UDI-DI
- 07613365002737
- PMA / PMN Number
- K200849
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- NY, US
- Reporter Occupation
- OTHER
- Health Professional
- N
Narratives
PHILIPS RECEIVED A COMPLAINT ON THE TEMPUS LS EXHIBITING APS CONFIGURATION ERROR. ERROR COMES ON DEVICE WHEN POWERED ON. THE DEVICE SENT TO SCHILLER FOR INVESTIGATION. NO DEVICE FAILURE FOUND DURING THE ENTRY TEST. THE INVESTIGATION ON THE LOG FILE SHOWED THAT THIS ERROR MESSAGE WAS LOGGED ONLY ONCE - NOT REPRODUCIBLE. DURING START-UP THE ECG MICROCHIP IS CONFIGURED WITH THE SYSTEM PARAMETERS. ONLY WHEN THE ECG MICROCHIP CANNOT BE CONFIGURED SUCCESSFULLY, THE DEVICE DISPLAYS THIS ERROR MESSAGE. AS THE ERROR IS NOT REPRODUCIBLE SAG CANNOT DETERMINE WHAT TRIGGERED THIS ERROR. THE DATA ENTERED IN THIS COMPLAINT RECORD WILL BE UTILIZED FOR PRODUCT QUALITY AND SAFETY IMPROVEMENTS PER THE POST MARKET SURVEILLANCE AND RISK MANAGEMENT PROCESSES. THE INVESTIGATION CONCLUDES THAT NO FURTHER ACTION IS REQUIRED AT THIS TIME.
AS CUSTOMER DESCRIBED 'APS CONFIGURATION ERROR. ERROR COMES ON DEVICE WHEN POWERED ON. PHILIPS RDT PLANNING TO RECEIVE THE DEVICE AND SEND TO THE MANUFACTURER FOR THE ROOT CAUSE INVESTIGATION.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1154481 | TEMPUS LS-MANUAL | LOW ENERGY DEFIBRILLATOR | LDD | SCHILLER AG | 00-3020 | 07613365002737 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | Unknown | Other |