FDA Adverse Event Malfunction Summary report: N

COBAS 8000 C 702 MODULE

MDR report key: 14842530 · Received June 28, 2022

Report

Report Number
1823260-2022-01883
Event Type
Malfunction
Date Received
June 28, 2022
Date of Event
June 6, 2022
Report Date
June 28, 2022
Manufacturer
ROCHE DIAGNOSTICS
Product Code
JJE
UDI-DI
04015630930845
PMA / PMN Number
K100853
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
AS
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

THE FIELD SERVICE ENGINEER FOUND THE RINSE TUBING TO BE OK. HE FOUND THE CELL LEVELS WERE LOW, THE GEAR PUMP PRESSURE WAS LOW, SAMPLE PROBES WERE NOT POSITIONED IN THE WASH FLOW, AND THE WATER RESERVOIR WAS DIRTY. HE ADJUSTED THE SAMPLE PROBES AND PERFORMED SYSTEM CLEANING. HE VERIFIED THE GEAR PUMP PRESSURE AND THE CELL LEVELS WERE OK. HE PERFORMED A CELL BLANK MEASUREMENT, PRECISION CHECK, ISE CHECK, PHOTOMETER CHECK, AND QC WITH ACCEPTABLE RESULTS. AFTER SERVICE, NO FURTHER ISSUES WERE REPORTED. THE INVESTIGATION DETERMINED THE SERVICE ACTIONS RESOLVED THE ISSUE.

Description of Event or Problem · 0

THE INITIAL REPORTER RECEIVED QUESTIONABLE CREJ2 CREATININE JAFFÉ GEN.2 RESULTS FOR ONE PATIENT ON A COBAS 8000 C 702 MODULE. THE PATIENT'S INITIAL CREATININE WAS NOT REPORTED OUTSIDE THE LABORATORY. THE CUSTOMER PERFORMED REPEAT TESTING WITH THE SAMPLE. THE PATIENT'S INITIAL CREATININE RESULT WAS 338 UMOL/L. THE PATIENT'S REPEAT CREATININE RESULT WAS 43 UMOL/L. THE CREATININE REAGENT LOT NUMBER AND EXPIRATION DATE WERE REQUESTED BUT NOT PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1813717 COBAS 8000 C 702 MODULE CLINICAL CHEMISTRY ANALYZER JJE ROCHE DIAGNOSTICS C702 NA 04015630930845

Patients

Seq Age Sex Outcome Treatment
1 Unknown