SENSORMEDICS
Report
- Report Number
- 2021710-2009-00037
- Event Type
- Other
- Date Received
- September 18, 2009
- Date of Event
- July 11, 2009
- Report Date
- September 17, 2009
- Manufacturer
- CARDINAL HEALTH 207, INC.
- Product Code
- LSZ
- PMA / PMN Number
- P890057
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- MI, US
- Reporter Occupation
- OTHER
Narratives
(B) (4). (B) (4): RESULTS - MAP PRESSURE ADJUSTMENT KNOB TURNED PAST THE STOP POINT. THE FOLLOWING INFO CONCERNING THE EVAL OF THE DEVICE IS A SUMMARY OF THE EVALUATIONS PERFORMED BY THE CARDINAL HEALTH FIELD SERVICE REP. THE CARDINAL HEALTH FIELD SERVICE ENGINEER EVALUATED THE DEVICE AND IDENTIFIED A USER ERROR AS THE ROOT CAUSE IN THIS EVENT. THE END USER TURNED THE MAP PRESSURE ADJUSTMENT KNOB PAST THE STOP POINT, CAUSING THE ADJUSTMENT TO GO OUT OF SPEC AND DEVICE LOOSING PRESSURE. THE CARDINAL HEALTH FIELD SERVICE ENGINEER ADJUSTED THE MAP PRESSURE ADJUSTMENT KNOB TO THE CORRECT POSITON BY REMOVING THE COLLECT KNOB (B) (4) AND POINTER KNOB (B) (4), AND TURNING THE NEEDLE VALVE (B) (4) TO THE FAR RIGHT AND THEN INSTALLING A NEW COLLECT KNOB AND POINTER KNOB. HE THEN RAN THE DEVICE THROUGH A COMPLETE CHECKOUT TO ENSURE IT MEETS ALL FACTORY SPECS. UPON COMPLETION, THE DEVICE WAS RETURNED TO THE CUSTOMER TO BE PLACED BACK INTO SERVICE. A REVIEW OF TRENDED COMPLAINTS FOR THE PASS 6 MONTHS DOES NOT REVEAL A TREND ASSOCIATED WITH THE MAP PRESSURE ADJUSTMENT KNOB, AT PRESENT THIS EVENT IS CONSIDERED TO BE AN ISOLATED INCIDENT. ADDITIONALLY, THIS FILE WILL BE TRENDED AS PART OF OUR MONTHLY TRENDED.
THE FOLLOWING DESCRIPTION OF THE EVENT WAS DOCUMENTED BY A CARDINAL HEALTH TECH SUPPORT SPECIALIST IN RESPONSE TO A PHONE CONVERSATION WITH A USER FACILITY REP. ON (B) (6) 2009: "[NAME REMOVED] WOULD LIKE A SERVICE CALL ON THIS UNIT. HE CAN'T GET THE CIRCUIT TO PRESSURIZE AT ALL. HE HAS TRIED THE SAME CIRCUIT ON ANOTHER UNIT AND IT WORKS FINE. HE DID NOT HAVE THE HOURS ON THE UNIT AT THIS TIME". THE FOLLOWING DESCRIPTION OF THE EVENT WAS COPIED FROM THE USER FACILITY MEDWATCH REPORT RECEIVED BY CARDINAL HEALTH (B) (4) FROM THE FDA AND THEN FORWARDED TO CARDINAL HEALTH 2007, INC ON (B) (6) 2009. "EVENT DESC: PT DESATTING, DID A RECRUITMENT MANEUVER. WENT WELL. STANDING AT BEDSIDE WATCHING MONITOR AND HFOV DEPRESSURIZED AND TRIED TO REPRESSURIZE ONCE. THEN STOPPED. TOOK 2-3 MINUTES TO GET THE MACHINE WORKING AGAIN. WAS THEN SWITCHED OUT FOR ANOTHER A FEW HOURS LATER." "MFR RESPONSE (AS PER REPORTER) FOR VENTILATOR, HIGH FREQ VENTILATOR". "CAREFUSION FIELD SERVICE (FS) TECH IN ONE WEEK LATER AND REPLACED PRESSURE ADJUST KNOB ASSEMBLY. FS TECH COMPLETED CIRCUIT AND PERFORMANCE CHECKS AND VALIDATED UNIT READY FOR PT USE". "DEVICE USAGE PROBLEM: DEVICE FAILED (E.G. BROKE, COULDN'T' GET IT TO WORK OR STOPPED WORKING)."
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | SENSORMEDICS | 73LSZ, VENTILATOR, HIGH FREQUENCY | LSZ | CARDINAL HEALTH 207, INC. | 3100B |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | 18 YR | Other |