FDA Adverse Event Malfunction Summary report: N

T:SLIM X2 INSULIN PUMP WITH CONTROL-IQ TECHNOLOGY

MDR report key: 14793414 · Received June 23, 2022

Report

Report Number
3013756811-2022-66921
Event Type
Malfunction
Date Received
June 23, 2022
Date of Event
June 5, 2022
Report Date
June 7, 2022
Manufacturer
TANDEM DIABETES CARE
Product Code
QFG
UDI-DI
00850006613731
PMA / PMN Number
K201214
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
PA, US
Reporter Occupation
OTHER
Health Professional
N

Narratives

Additional Manufacturer Narrative · 0

THE DEVICE IS EXPECTED TO BE RETURNED; HOWEVER, THE DEVICE HAS NOT YET BEEN RECEIVED. A SUPPLEMENTAL REPORT WILL BE SUBMITTED IF THE DEVICE IS RECEIVED AND EVALUATION IS PERFORMED.

Additional Manufacturer Narrative · 0

THE FAILURE INVESTIGATION HAS BEEN COMPLETED. BASED ON THE ANALYSIS, THE ALLEGED ISSUE COULD NOT BE VERIFIED; HOWEVER, A DAMAGED PIN ISSUE WAS IDENTIFIED.

Description of Event or Problem · 0

IT WAS REPORTED THAT THE PUMP WAS NOT EXPOSED TO EXTREME TEMPERATURES, BUT A TEMPERATURE ALARM OCCURRED. CUSTOMER CLEARED THE ALARM TO ADDRESS THE ISSUE; HOWEVER A REPLACEMENT PUMP WAS SENT TO THE CUSTOMER. CUSTOMER¿S BLOOD GLUCOSE LEVEL WAS 130 - 158 MG/DL.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
846510 T:SLIM X2 INSULIN PUMP WITH CONTROL-IQ TECHNOLOGY ALTERNATE CONTROLLER ENABLED INFUSION PUMP QFG TANDEM DIABETES CARE 1000354 00850006613731

Patients

Seq Age Sex Outcome Treatment
1 64 YR Female