FDA Adverse Event Malfunction Summary report: N

CONTOUR TEST STRIPS (50)

MDR report key: 1477482 · Received July 10, 2009

Report

Report Number
1826988-2009-00601
Event Type
Malfunction
Date Received
July 10, 2009
Date of Event
June 25, 2009
Report Date
June 25, 2009
Manufacturer
BAYER HEALTHCARE, LLC
Product Code
NBW
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NY, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE QA LAB FOUND THE RETURNED REAGENT TO READ E11 AND 375 MG/DL HIGH, OUT OF SPEC. PERFORMANCE WAS SATISFACTORY USING IQA RETENTION REAGENT.

Description of Event or Problem · 1

THE CUSTOMER CALLED FOR HELP WITH HER CONTOUR METER. HER INITIAL COMPLAINT DID NOT MEET THE CRITERIA TO BE REPORTED, BUT HER TEST STRIPS WERE RETURNED FOR EVAL. REPLACEMENT TEST STRIPS WERE SENT TO THE CUSTOMER.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 CONTOUR TEST STRIPS (50) BLOOD GLUCOSE TEST STRIPS NBW BAYER HEALTHCARE, LLC 7080G 8JC3D07

Patients

Seq Age Sex Outcome Treatment
1 UNK