FDA Adverse Event Malfunction Summary report: N

SOFTID.NET

MDR report key: 1470917 · Received August 21, 2009

Report

Report Number
1058332-2009-00001
Event Type
Malfunction
Date Received
August 21, 2009
Report Date
May 29, 2009
Manufacturer
SCC SOFT COMPUTER
Product Code
JQP
Removal / Correction Number
1058332-08/20/2009-003-C
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

INSPECTED SOURCE CODE OF PROGRAM. THE 'ALLOW TO CANCEL' CAN BE DESELECTED FROM THE ADMINISTRATIVE CONSOLE (FOR EVERY ROLE) TO DISALLOW THE USERS FROM CANCELLING ANY ORDERS FROM THE (B) (4) APPLICATION FOR RELEASE LOWER THAN (B) (4). THE USER MAY CANCEL THE ORDER USING SOFTLAB ORDER ENTRY.

Description of Event or Problem · 1

WHEN A PATIENT WAS CANCELLED OR RE-SCHEDULED FROM THE CONTEXT MENU, THE PATIENT WAS SELECTED BASED ON THE PATIENT INDEX ON THE LIST. AN INCORRECT PATIENT WAS BEING PULLED FOR CANCELLATION OR RE-SCHEDULING, BECAUSE THE PATIENT INDEX WAS CHANGED WITH AUTOMATIC UPDATE. THIS CAUSED A DIFFERENT PATIENT ORDER TO BE CANCELLED WHILE COMMENTS WERE BEING ADDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 SOFTID.NET JQP SCC SOFT COMPUTER

Patients

Seq Age Sex Outcome Treatment
1