FDA Adverse Event Malfunction Summary report: N

SOLANA SARS-COV-2 ASSAY (FRZ MMX)

MDR report key: 14690519 · Received June 14, 2022

Report

Report Number
0002024674-2022-06649
Event Type
Malfunction
Date Received
June 14, 2022
Date of Event
January 28, 2021
Report Date
June 14, 2022
Manufacturer
DIAGNOSTIC HYBRIDS, INC.
Product Code
QJR
UDI-DI
30014613339656
PMA / PMN Number
EUA203087
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MA, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

INVESTIGATION SUMMARY: ANALYZER DATA WAS OBTAINED AND ANALYZED AS PART OF THE INVESTIGATION. ANALYSIS DID NOT CONCLUDE A PRODUCT PERFORMANCE ISSUE. DATA REVIEW SHOWS THAT THERE IS A STRONG LIKELIHOOD THAT THE CUSTOMER HAS A CONTAMINATION ISSUE. TECHNICAL SUPPORT ALSO NOTED THAT TECHNICIANS AT THE SITE HAVE REMOVED REACTION TUBES THAT HAD LIQUID ON THE OUTSIDE. REASON FOR LEAK UNKNOWN BUT THIS IS LIKELY WHAT HAS CAUSED THEIR CONTAMINATION. ROOT CAUSE: LEAKING PRODUCT; UNABLE TO DETERMINE. SOURCE: PHONE.

Description of Event or Problem · 0

REPORTED ONE FALSE POSITIVE SARS RESULT. THE CUSTOMER COMMUNICATED THE RESULT TESTED NEGATIVE BY MOLECULAR (PCR TESTING).

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2813437 SOLANA SARS-COV-2 ASSAY (FRZ MMX) SOLANA SARS-COV-2 ASSAY (FRZ MMX) QJR DIAGNOSTIC HYBRIDS, INC. Coronavirus 188371 30014613339656

Patients

Seq Age Sex Outcome Treatment
1 Unknown