BD KIESTRA¿ INOQULA+¿
Report
- Report Number
- 3010141591-2022-00008
- Event Type
- Malfunction
- Date Received
- June 8, 2022
- Date of Event
- May 24, 2022
- Report Date
- June 16, 2022
- Manufacturer
- BD KIESTRA LAB AUTOMATION
- Product Code
- JTC
- PMA / PMN Number
- EXEMPT
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- FR
- Reporter Occupation
- OTHER HEALTH CARE PROFESSIONAL
- Health Professional
- Yes
Narratives
A DEVICE EVALUATION IS ANTICIPATED, BUT HAS NOT YET BEGUN. UPON COMPLETION OF THE INVESTIGATION, A SUPPLEMENTAL REPORT WILL BE FILED.
H6: INVESTIGATION SUMMARY THE CUSTOMER CARE ENGINEER REPORTED ON THE INSTRUMENT BD KIESTRA INOQULA WCA (MATERIAL # 447204 - SERIAL # (B)(6)) THAT THE HOOD OF THE BARCODA NO LONGER HOLDS. THE CUSTOMER CARE ENGINEER REPLACED THE JACKS THAT HOLD THE COVER ABOVE THE PRINTER. CORRECTIVE AND PREVENTIVE ACTION (CAPA) 5284707 AND SITUATION ANALYSES HAVE BEEN OPENED FOR THE INVESTIGATION OF CORRECTIVE ACTIONS LEADING TO AVOID RISKS OF ERRORS AND USER INJURY. THE ISSUE THAT THE HOOD OF THE BARCODA NO LONGER HOLDS WAS CONFIRMED BY THE CUSTOMER CARE ENGINEER. THIS COMPLAINT HAS BEEN INCLUDED IN CAPA 5284707 FOR TRACEABILITY OF THE ISSUE. DESIGN HISTORY RECORD (DHR) REVIEW IS NOT REQUIRED FOR THIS COMPLAINT. THE COMPLAINT WAS EVALUATED VIA OTHER ELEMENTS OF THE INVESTIGATION. BD QUALITY WILL CONTINUE TO CLOSELY MONITOR FOR TRENDS ASSOCIATED WITH THIS ISSUE.
IT WAS REPORTED THAT WHILE USING BD KIESTRA¿ INOQULA+¿ THE LID WAS NOT HELD UP. THERE WAS NO CUSTOMER IMPACT. THE FOLLOWING INFORMATION WAS PROVIDED BY THE INITIAL REPORTER, TRANSLATED FROM FRENCH TO ENGLISH: HOOD CYLINDER NO LONGER HOLD. COMMENTS: SITUATION ON ARRIVAL/CURRENT SITUATION: FUNCTIONAL BARCODA / FUNCTIONAL BARCODA. ACTION TAKEN ON THE ORIGINAL ISSUE: REPLACEMENT OF THE JACKS THAT HOLD THE COVER ABOVE THE PRINTER. SOFTWARE VERSION: BARCODA V26.0.1. CAUSE OF THE PROBLEM: THE HOOD OF THE BARCODA NO LONGER HOLDS.
IT WAS REPORTED THAT WHILE USING BD KIESTRA¿ INOQULA+¿ THE LID WAS NOT HELD UP. THERE WAS NO CUSTOMER IMPACT. THE FOLLOWING INFORMATION WAS PROVIDED BY THE INITIAL REPORTER, TRANSLATED FROM FRENCH TO ENGLISH: "HOOD CYLINDER NO LONGER HOLD. COMMENTS: 1. SITUATION ON ARRIVAL/CURRENT SITUATION: FUNCTIONAL BARCODA / FUNCTIONAL BARCODA. 2. ACTION TAKEN ON THE ORIGINAL ISSUE: REPLACEMENT OF THE JACKS THAT HOLD THE COVER ABOVE THE PRINTER. 3. SOFTWARE VERSION: BARCODA V26.0.1 4. CAUSE OF THE PROBLEM: THE HOOD OF THE BARCODA NO LONGER HOLDS."
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 18419 | BD KIESTRA¿ INOQULA+¿ | MICROTITER DILUTING/DISPENSING DEVICE | JTC | BD KIESTRA LAB AUTOMATION | NA |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | Unknown |