FDA Adverse Event Malfunction Summary report: N

MEDFUSION 3500 WIRELESS SYRINGE INFUSION PUMP

MDR report key: 14634328 · Received June 8, 2022

Report

Report Number
3012307300-2022-11173
Event Type
Malfunction
Date Received
June 8, 2022
Report Date
December 8, 2022
Manufacturer
ST PAUL
Product Code
FRN
UDI-DI
10610586032318
PMA / PMN Number
K040899
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
OTHER
Health Professional
N

Narratives

Additional Manufacturer Narrative · 0

THE DEVICE WAS RETURNED TO SMITHS/ICU MEDICAL.

Additional Manufacturer Narrative · 0

DEVICE EVALUATED BY MANUFACTURER: UPDATED. EVENT PROBLEM AND EVALUATION CODES: UPDATED. H10: DEVICE EVALUATION: A SAMPLE WAS RETURNED TO MANUFACTURING FOR INVESTIGATION. VISUAL INSPECTION AND FUNCTIONAL TESTING WERE PERFORMED. VISUAL INSPECTION OF THE RETURNED DEVICE CONFIRMED THAT THE TAMPER SEALS WERE BROKEN OR REMOVED UPON RECEIPT, THE TOP CASE WAS CRACKED IN THE FRONT, AND THE PLUNGER HEAD HAD CONTAMINATION. ERROR CODES WERE FOUND IN THE EHL (EVENT HISTORY LOG). THE CUSTOMER REPORTED ISSUE WAS DUPLICATED DURING THE INVESTIGATION. ROOT CAUSE OF THE REPORTED ISSUE IS ATTRIBUTED TO CUSTOMER INDUCED CONTAMINATION. REPLACED THE CLUTCH HALVES LEFT AND RIGHT WITH LEADSCREW AND SPRING, WORM COUPLING AND GEAR AS PREVENTIVE MEASURE. THE PARTS WERE OVER 10 YEARS OLD. REPLACED THE BATTERY AND INTERCONNECT BOARD AS IT WOULD NOT TAKE A CHARGE. UPDATED THE MOTOR MOUNT, INSTALLED A CABLE GUARD AND PERFORMED FUNCTION AND DELIVERY TESTS. A MANUFACTURING DEVICE HISTORY RECORD DHR REVIEW WAS NOT PERFORMED BECAUSE THE RESULTS OF THE COMPLAINT INVESTIGATION DO NOT INDICATE A PROBLEM WITH THE MANUFACTURE OF THE DEVICE. NO CAUSES OR POTENTIAL CAUSES OF THE CUSTOMER REPORTED PROBLEM WERE FOUND DURING THE REVIEW OF SERVICE AND REPAIR RECORDS., CORRECTED DATA: D5: CORRECTION: OPERATOR OF DEVICE: UNKNOWN, E4: CORRECTION: INITIAL REPORTER SENT TO FDA: UNKNOWN.

Description of Event or Problem · 0

ORACLE RO:1233395 IT WAS REPORTED THAT A SYSTEM FAILURE OCCURRED. PATIENT INVOLVEMENT IS UNKNOWN.

Description of Event or Problem · 0

ADDITIONAL INFORMATION RECEIVED ON 31-MAY-2022. AS FAR AS THE USERS TECHNICIAN KNOWS THERE WAS NO PATIENTS INVOLVED. THEY DID NOT SEE ANY HISTORY OTHER THAN ROUTINE PM AND A FEW CORRECTIVE MAINTENANCE FOR EACH.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2217922 MEDFUSION 3500 WIRELESS SYRINGE INFUSION PUMP PUMP, INFUSION FRN ST PAUL 3500 10610586032318

Patients

Seq Age Sex Outcome Treatment
1 Unknown