FDA Adverse Event Malfunction Summary report: N

T:SLIM X2 INSULIN PUMP WITH CONTROL-IQ TECHNOLOGY

MDR report key: 14593534 · Received June 3, 2022

Report

Report Number
3013756811-2022-54020
Event Type
Malfunction
Date Received
June 3, 2022
Date of Event
May 12, 2022
Report Date
May 12, 2022
Manufacturer
TANDEM DIABETES CARE
Product Code
QFG
UDI-DI
00850006613779
PMA / PMN Number
K201214
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 0

PER TANDEM USER GUIDE: ONLY USE U-100 HUMALOG OR U-100 NOVOLOG WITH YOUR PUMP. ONLY U-100 HUMALOG AND NOVOLOG HAVE BEEN TESTED AND FOUND TO BE COMPATIBLE FOR USE IN THE PUMP. USE OF INSULIN WITH LESSER OR GREATER CONCENTRATION CAN RESULT IN UNDER DELIVERY OR OVER DELIVERY OF INSULIN. THIS CAN CAUSE HYPOGLYCEMIA (LOW BG) OR HYPERGLYCEMIA (HIGH BG) EVENTS. NO PRODUCT WAS RETURNED FOR EVALUATION. SHOULD NEW RELEVANT INFORMATION BECOME AVAILABLE, A SUPPLEMENTAL REPORT WILL BE SUBMITTED.

Description of Event or Problem · 0

IT WAS REPORTED THAT OCCLUSION ALARMS OCCURRED. REPORTEDLY, THE CUSTOMER WAS USING OFF-LABEL LYUMJEV INSULIN. TANDEM TECHNICAL SUPPORT PROVIDED OFF-LABEL INSULIN MESSAGING TO THE CUSTOMER. A SYSTEM CHECK REVELED THAT THE OCCLUSION WAS CAUSED BY BLOCKAGE IN THE CARTRIDGE. THE CUSTOMER REPLACED THE CARTRIDGE AND RESUMED INSULIN THERAPY. CUSTOMER'S BLOOD GLUCOSE WAS IN THE RANGE OF 180-214 MG/DL.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2035223 T:SLIM X2 INSULIN PUMP WITH CONTROL-IQ TECHNOLOGY ALTERNATE CONTROLLER ENABLED INFUSION PUMP QFG TANDEM DIABETES CARE 1002717 00850006613779

Patients

Seq Age Sex Outcome Treatment
1 71 YR Female INFUSION SET: AUTOSOFT 90INSULIN: LYUMJEV