FDA Adverse Event Malfunction Summary report: N

T:SLIM X2 INSULIN PUMP WITH BASAL-IQ TECHNOLOGY

MDR report key: 14593176 · Received June 3, 2022

Report

Report Number
3013756811-2022-60504
Event Type
Malfunction
Date Received
June 3, 2022
Date of Event
May 18, 2022
Report Date
May 18, 2022
Manufacturer
TANDEM DIABETES CARE
Product Code
OZO
UDI-DI
00850006613717
PMA / PMN Number
K201214
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
LA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 0

THE DEVICE IS EXPECTED TO BE RETURNED; HOWEVER, THE DEVICE HAS NOT YET BEEN RECEIVED. A SUPPLEMENTAL REPORT WILL BE SUBMITTED IF THE DEVICE IS RECEIVED AND EVALUATION IS PERFORMED.

Description of Event or Problem · 0

IT WAS REPORTED THAT THE PUMP TOUCH SCREEN WAS UNRESPONSIVE. ADDITIONALLY, IT WAS REPORTED THAT AN AUTO-OFF ALARM OCCURRED. CUSTOMER ALLEGED THAT THERE HAD BEEN INTERACTION PRIOR TO ALARM. CUSTOMER¿S BLOOD GLUCOSE LEVEL WAS 150-162 MG/DL. THE CUSTOMER REVERTED TO AN ALTERNATE METHOD IN INSULIN THERAPY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
866174 T:SLIM X2 INSULIN PUMP WITH BASAL-IQ TECHNOLOGY AUTOMATED INSULIN DOSING, THRESHOLD SUSPEND OZO TANDEM DIABETES CARE 1002717 00850006613717

Patients

Seq Age Sex Outcome Treatment
1 66 YR Male