FDA Adverse Event Malfunction Summary report: N

ORTHO SUMMIT SAMPLE HANDLING SYSTEM

MDR report key: 1456898 · Received August 14, 2009

Report

Report Number
2250051-2009-00256
Event Type
Malfunction
Date Received
August 14, 2009
Date of Event
August 12, 2009
Report Date
August 14, 2009
Manufacturer
HAMILTON BONADUZ AG
Product Code
JTC
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
OR, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE INSTRUMENT HAS BEEN INVESTIGATED. CUSTOMER FOUND A DAMAGED TIP. THE FIELD SERVICE ENGINEER (FSE) EVALUATED THE INSTRUMENT AND DETERMINED TIP DAMAGE OCCURRED DURING TIP TAKE-UP. FSE ALSO FOUND PLUNGER CLAMP IN POSITION #12 HAS A DAMAGED/BENT TOOTH. FSE REPLACED THE PLUNGER CLAMP AND PERFORMED MULTIPLE TIP TAKE UP IN DIAGNOSTICS. FSE FOUND TIP INTERMITTENTLY NOT BEING PICKED UP PROPERLY IN POSITION #12 AND ADJUSTED TIP TAKE-UP POSITION BY 1 STEP IN X AND Y DIRECTION. FSE ADJUSTED TIP TAKE-UP FLAP FOR PROPER HOLDING POSITION AGAINST TIP CONVEYOR. THE INSTRUMENT WAS TESTED WITHOUT FURTHER PROBLEM AND WAS RETURNED TO EXPECTED OPERATION.

Description of Event or Problem · 1

THE ORTHO SUMMIT SAMPLE HANDLING SYSTEM INSTRUMENT DID NOT PIPETTE SAMPLE AND REAGENT AND DID NOT GENERATE AN ERROR MESSAGE. NO DEATH OR SERIOUS INJURY WAS ASSOCIATED WITH THIS INCIDENT. THIS REPORT CORRESPONDS TO ORTHO CLINICAL DIAGNOSTICS INC. (B) (4).

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ORTHO SUMMIT SAMPLE HANDLING SYSTEM SAMPLE PIPETTER JTC HAMILTON BONADUZ AG 7003009

Patients

Seq Age Sex Outcome Treatment
1