FDA Adverse Event Injury Summary report: N

NSK

MDR report key: 14557843 · Received June 1, 2022

Report

Report Number
9611253-2022-00030
Event Type
Injury
Date Received
June 1, 2022
Date of Event
May 4, 2022
Report Date
July 27, 2022
Manufacturer
NAKANISHI INC.
Product Code
EGS
PMA / PMN Number
K972569
Adverse Event
Yes
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
OR, US
Reporter Occupation
DENTIST
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

THE SAME ADVERSE EVENT IN THIS REPORT HAS BEEN REPORTED TO THE FDA SEPARATELY BY THE DISTRIBUTOR, NSK AMERICA CORPORATION, UNDER REPORT NUMBER 1422375-2022-00018. THE DENTIST REFUSED TO PROVIDE THE PATIENT'S WEIGHT, ETHNICITY AND RACE.

Additional Manufacturer Narrative · 0

UPON RECEIVING THE DEVICE INVOLVED IN THE MDR EVENT, NAKANISHI CONDUCTED A FAILURE ANALYSIS OF THE RETURNED DEVICE [REPORT NO. (B)(4)]. THESE ACTIVITIES ARE DESCRIBED IN MORE DETAIL BELOW. METHODOLOGY USED: A) NAKANISHI EXAMINED THE DEVICE HISTORY RECORD AND THE REPAIR HISTORY FOR THE SUBJECT: (B)(4) DEVICE [BBF30232]. THERE WERE NO PROBLEMS OBSERVED DURING MANUFACTURING OR TESTING NOTED IN THE DHR. THERE WERE NO REPAIR HISTORY RECORDS SINCE THE DEVICE WAS SHIPPED. B) NAKANISHI CONNECTED THE HANDPIECE TO THE MOTOR AND TRIED TO ROTATE THE MOTOR. HOWEVER, THE HANDPIECE WAS LOCKED, AND THE MOTOR DID NOT ROTATE AT ALL. THEREFORE, NAKANISHI WAS NOT ABLE TO CONDUCT TEMPERATURE TESTING OF THE DEVICE. IDENTIFICATION OF THE SPECIFIC FAILURE MODE(S) AND/OR MECHANISM(S) OF THE ASSOCIATED DEVICE COMPONENTS WAS CONDUCTED AS FOLLOWS: A) NAKANISHI DISASSEMBLED THE HANDPIECE AND PERFORMED A VISUAL INSPECTION OF THE INTERNAL PARTS. NAKANISHI OBSERVED THE FOLLOWING: THE BEARING RETAINER IN THE BALL BEARING ON THE REAR SIDES OF THE CARTRIDGE WAS BROKEN. THE INTERNAL PARTS WERE SOILED, DISCOLORED, AND ABRADED. B) NAKANISHI TOOK PHOTOGRAPHS OF ALL THE DISASSEMBLED PARTS AND KEPT THEM IN THE INVESTIGATION REPORT NO. (B)(4). CONCLUSIONS REACHED BASED ON THE INVESTIGATION AND ANALYSIS RESULTS: A) NAKANISHI COULD NOT REPLICATE THE TEMPERATURE INCREASE FROM THE EVENT, BUT BASED ON THE FINDINGS IN THE VISUAL INSPECTION, NAKANISHI IDENTIFIED THAT THE CAUSE OF THE HANDPIECE OVERHEATING WAS ABNORMAL RESISTANCE DURING ROTATION DUE TO THE BROKEN BEARING RETAINER. B) NAKANISHI CONSIDERS THE POSSIBILITY FROM MANY YEARS OF EXPERIENCE THAT THE CAUSE OF THE BROKEN BEARING RETAINERS WAS THE INGRESS OF UNDESIRABLE MATERIALS INTO THE BEARING, LEADING TO ABRASION. C) A LACK OF MAINTENANCE CAUSED THE ACCUMULATION OF DEBRIS ON THE INTERNAL PARTS, WHICH CONTRIBUTED TO THE HANDPIECE OVERHEATING. D) IN ORDER TO PREVENT A RECURRENCE OF THE HANDPIECE OVERHEATING, NAKANISHI TOOK THE FOLLOWING ACTIONS: D. 1) NAKANISHI REVIEWED THE OPERATION MANUAL AND RECONFIRMED THE CLARITY AND UNDERSTANDABILITY OF THE INSTRUCTIONS. D. 2) NAKANISHI REPORTED THE ABOVE EVALUATION RESULTS TO THE DENTIST AND REMINDED THE DENTIST OF THE IMPORTANCE OF MAINTENANCE AND CHECKING OF THE HANDPIECE PRIOR TO USE TO PREVENT OVERHEATING, AS INSTRUCTED IN THE OPERATION MANUAL.

Description of Event or Problem · 0

ON MAY 10, 2022, NAKANISHI BECAME AWARE OF A HANDPIECE OVERHEATING THROUGH A COMPLAINT INPUT INTO THE COMPLAINT DATABASE BY A DISTRIBUTOR (NSK AMERICA). DETAILS ARE AS FOLLOWS: THE EVENT OCCURRED ON (B)(6) 2022. THE DENTIST WAS PERFORMING A CROWN PREPARATION PROCEDURE ON #30 AND 31 TEETH OF A PATIENT USING THE Z95L HANDPIECE (SERIAL NO. (B)(4)). DURING THE PROCEDURE, THE HANDPIECE OVERHEATED, AND THE PATIENT RECEIVED A MINOR 2ND DEGREE BURN INJURY TO THEIR BUCCAL MUCOSA ADJACENT TO RIGHT COMMISSURE. THE PATIENT HAS HAD A FOLLOW-UP VISIT AND IS REPORTED TO BE HEALING NORMALLY WITHOUT NEED FOR ADDITIONAL MEDICAL TREATMENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2197528 NSK HANDPIECE, CONTRA- AND RIGHT-ANGLE ATTACHMENT, DENTAL EGS NAKANISHI INC. Z95L

Patients

Seq Age Sex Outcome Treatment
1 62 YR Prefer Not To Disclose Other