FDA Adverse Event Malfunction Summary report: N

BN PROSPEC SYSTEM

MDR report key: 14523926 · Received May 27, 2022

Report

Report Number
9610806-2022-00039
Event Type
Malfunction
Date Received
May 27, 2022
Date of Event
May 6, 2022
Report Date
May 27, 2022
Manufacturer
SIEMENS HEALTHCARE DIAGNOSTICS PRODUCTS GMBH
Product Code
JZW
UDI-DI
00630414002736
PMA / PMN Number
K001647
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
GM
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

AN OUTSIDE OF THE UNITED STATES CUSTOMER CONTACTED A SIEMENS CUSTOMER CARE CENTER (CCC). A SIEMENS CUSTOMER SERVICE ENGINEER (CSE) WAS DISPATCHED TO THE SITE AND CONFIRMED THAT THE BN PROSPEC POWER SUPPLY HAD FAILED. THE CSE REPLACED THE POWER SUPPLY, AFTER WHICH THE SYSTEM RETURNED TO NORMAL OPERATION. THE CAUSE OF THE EVENT WAS THE POWER SUPPLY FAILURE. THE SYSTEM IS PERFORMING ACCORDING TO SPECIFICATIONS. NO FURTHER EVALUATION OF THIS DEVICE IS REQUIRED.

Description of Event or Problem · 0

AFTER THE CUSTOMER TURNED ON THEIR BN PROSPEC SYSTEM, THE SYSTEM MADE A BANGING NOISE, AFTER WHICH SMOKE WAS EMITTED FROM THE SYSTEM AND VAPOR FILLED THE ROOM. THE SYSTEM WAS POWERED DOWN AND WAS TAKEN OUT OF OPERATION. THE SYSTEM WAS DOWN FOR ONE DAY AND THERE WAS A DELAY IN PATIENT TESTING OF ONE DAY. THERE ARE NO KNOWN REPORTS OF ADVERSE HEALTH CONSEQUENCES DUE TO THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1664293 BN PROSPEC SYSTEM BN PROSPEC SYSTEM JZW SIEMENS HEALTHCARE DIAGNOSTICS PRODUCTS GMBH BN PROSPEC SYSTEM 00630414002736

Patients

Seq Age Sex Outcome Treatment
1 Unknown