BN PROSPEC SYSTEM
Report
- Report Number
- 9610806-2022-00039
- Event Type
- Malfunction
- Date Received
- May 27, 2022
- Date of Event
- May 6, 2022
- Report Date
- May 27, 2022
- Manufacturer
- SIEMENS HEALTHCARE DIAGNOSTICS PRODUCTS GMBH
- Product Code
- JZW
- UDI-DI
- 00630414002736
- PMA / PMN Number
- K001647
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- GM
- Reporter Occupation
- OTHER HEALTH CARE PROFESSIONAL
- Health Professional
- Yes
Narratives
AN OUTSIDE OF THE UNITED STATES CUSTOMER CONTACTED A SIEMENS CUSTOMER CARE CENTER (CCC). A SIEMENS CUSTOMER SERVICE ENGINEER (CSE) WAS DISPATCHED TO THE SITE AND CONFIRMED THAT THE BN PROSPEC POWER SUPPLY HAD FAILED. THE CSE REPLACED THE POWER SUPPLY, AFTER WHICH THE SYSTEM RETURNED TO NORMAL OPERATION. THE CAUSE OF THE EVENT WAS THE POWER SUPPLY FAILURE. THE SYSTEM IS PERFORMING ACCORDING TO SPECIFICATIONS. NO FURTHER EVALUATION OF THIS DEVICE IS REQUIRED.
AFTER THE CUSTOMER TURNED ON THEIR BN PROSPEC SYSTEM, THE SYSTEM MADE A BANGING NOISE, AFTER WHICH SMOKE WAS EMITTED FROM THE SYSTEM AND VAPOR FILLED THE ROOM. THE SYSTEM WAS POWERED DOWN AND WAS TAKEN OUT OF OPERATION. THE SYSTEM WAS DOWN FOR ONE DAY AND THERE WAS A DELAY IN PATIENT TESTING OF ONE DAY. THERE ARE NO KNOWN REPORTS OF ADVERSE HEALTH CONSEQUENCES DUE TO THIS EVENT.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1664293 | BN PROSPEC SYSTEM | BN PROSPEC SYSTEM | JZW | SIEMENS HEALTHCARE DIAGNOSTICS PRODUCTS GMBH | BN PROSPEC SYSTEM | 00630414002736 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | Unknown |