LL100 CRYOSURGICAL
Report
- Report Number
- 1216677-2022-00157
- Event Type
- Malfunction
- Date Received
- May 26, 2022
- Date of Event
- April 21, 2022
- Manufacturer
- COOPERSURGICAL, INC.
- Product Code
- GEH
- PMA / PMN Number
- K803311
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- CA, US
- Reporter Occupation
- OTHER HEALTH CARE PROFESSIONAL
- Health Professional
- Yes
Narratives
COOPERSURGICAL , INC. IS CURRENTLY INVESTIGATING THE REPORTED CONDITON.
INVESTIGATION . X-REVIEW DHR X-INSPECT RETURNED SAMPLES . *ANALYSIS AND FINDINGS COMPLAINT (B)(4). DISTRIBUTION HISTORY: THE COMPLAINT PRODUCT WAS MANUFACTURED AT CSI ON 11/05/2015 UNDER WORK ORDER (B)(4) AND SOLD ON 03/21/2016. MANUFACTURING RECORD REVIEW: DHR-192951 WAS REVIEWED AND NO NON-CONFORMITIES, RELATED TO THE COMPLAINT CONDITION, WERE NOTED. INCOMING INSPECTION REVIEW: NOT APPLICABLE. SERVICE HISTORY RECORD: NO SERVICE HISTORY RECORD FOUND FOR THIS PRODUCT. HISTORICAL COMPLAINT REVIEW: A REVIEW OF THE 2-YEAR COMPLAINT HISTORY SHOWED SIMILAR REPORTED COMPLAINT CONDITIONS. PRODUCT RECEIPT: THE COMPLAINT UNIT WAS RETURNED ON REPAIR LOG 98345. VISUAL EVALUATION: VISUAL EXAMINATION OF THE COMPLAINT PRODUCT REVEALED NO PHYSICAL DAMAGE. FUNCTIONAL EVALUATION: COMPLAINT UNIT WAS FUNCTIONALLY EVALUATED AND FOUND NOT TO FUNCTION PROPERLY. ROOT CAUSE: THE ROOT CAUSE OF THIS ISSUE HAS BEEN ATTRIBUTED TO THE PULSE ASSEMBLY BEING CONTAMINATED. THE CONTAMINATION IS LIKELY FROM THE PROBES BEING SOAKED IN CIDEX. FAULT CODE: USER. FAILURE CODE : WEAR AND TEAR . *CORRECTION AND/OR CORRECTIVE ACTION . THE COMPLAINT UNIT WAS REPAIRED AND RETURNED TO THE CUSTOMER. THE PULSE ASSEMBLY WAS CLEANED AND ADJUSTED. THE VALVE BODY O-RINGS WERE REPLACED. THE UNIT WAS TESTED AND FOUND ACCEPTABLE. *PREVENTATIVE ACTION ACTIVITY. COOPERSURGICAL WILL CONTINUE TO TREND THIS COMPLAINT CONDITION.
FREEZES TOO MUCH, DEFROST DOES NOT WORK CONFIRMED COMPLAINT: PULSE ASSEMBLY CONTAMINATED. CLEANED AND ADJUSTED PULSE ASSEMBLY. REPLACED VALVE BODY O RINGS. REPAIR ORDER 98345 1216677-2022-00157 LL100 CRYOSURGICAL 900001 E-COMPLAINT-(B)(4).
FREEZES TOO MUCH, DEFROST DOES NOT WORK. CONFIRMED COMPLAINT: PULSE ASSEMBLY CONTAMINATED. CLEANED AND ADJUSTED PULSE ASSEMBLY. REPLACED VALVE BODY O RINGS. REPAIR ORDER (B)(4) 1216677-2022-00157 LL100 CRYOSURGICAL 900001 E-COMPLAINT(B)(4).
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 13065 | LL100 CRYOSURGICAL | LL100 CRYOSURGICAL | GEH | COOPERSURGICAL, INC. | 900001 | N/A |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | Unknown | Other |