FDA Adverse Event Malfunction Summary report: N

ELECSYS 2010 RACK

MDR report key: 1446383 · Received May 26, 2009

Report

Report Number
1823260-2009-03675
Event Type
Malfunction
Date Received
May 26, 2009
Date of Event
April 29, 2009
Report Date
May 26, 2009
Manufacturer
ROCHE DIAGNOSTICS
Product Code
JJE
PMA / PMN Number
K961481
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
BE
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Description of Event or Problem · 1

CUSTOMER EXPERIENCING PATIENT IMPRECISION ISSUES FOR VITAMIN B12. NO ACTUAL PATIENT RESULTS WERE PROVIDED, HOWEVER, THE CUSTOMER PROVIDED PATIENT DATA FOR 8 PATIENT SAMPLES OBTAINED FROM A PRECISION STUDY RUN TO TROUBLESHOOT THE ISSUE. THE FOLLOWING 3 PATIENT EXAMPLES WERE DETERMINED TO BE DISCREPANT. TEN ALIQUOTS WERE MADE FOR SAMPLES 1 & 2 AND MEASURED; SAMPLE 3 WAS ALIQUOTED 9 TIMES AND MEASURED. SAMPLE 1, GAVE 95, 67, 170, 99, 103, 84, 95, 87, 165 AND 85 PG PER ML. SAMPLE 2, GAVE 133, 135, 157, 127, 105, 196, 139, 126, 129, 129, & 153 PG PER ML. SAMPLE 3 WAS RUN AFTER THE FIELD SERVICE ENGINEER REPLACED THE MEASURING CELL, GIVING 115.8, 154.2, 154.1, 111.1, 115.2, 148.5, 188.4, 155.9 AND 126.3. IT WAS NOTED THAT BASED ON THE CUSTOMER DATA, A RESULT OF EITHER 67 OR 165 IS STILL WELL BELOW REFERENCE RANGE. NO INFORMATION PROVIDED TO DETERMINE IF ANY PATIENTS WERE ADVERSELY AFFECTED. IF ADDITIONAL INFORMATION IS RECEIVED, APPROPRIATE NOTIFICATION WILL BE PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ELECSYS 2010 RACK IMMUNOCHEMISTRY ANALYZER - JJE JJE ROCHE DIAGNOSTICS E2010 RACK

Patients

Seq Age Sex Outcome Treatment
1 UNK