FDA Adverse Event Malfunction Summary report: Y

PRONOVA SC360

MDR report key: 14460825 · Received May 20, 2022

Report

Report Number
3010726836-2022-00001
Event Type
Malfunction
Date Received
May 20, 2022
Date of Event
March 21, 2022
Report Date
March 24, 2022
Manufacturer
PRONOVA SOLUTIONS, LLC
Product Code
LHN
UDI-DI
0086327400318
PMA / PMN Number
K162246
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TN, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

THIS IS OUR FIRST REPORTING, AND WE HAD ISSUES AND UNFORTUNATELY IT IS LATE. WE HAD ISSUES SETTING UP OUR ESG PRODUCTION ACCOUNT. OUR TEST ACCOUNT WAS APPROVED ON (B)(6) 2022 BUT OUR PRODUCTION ACCOUNT WAS NOT APPROVED UNTIL (B)(6) 2022. WE WORKED WITH THE ESG HELP DESK FROM THE BEGINNING AND THROUGHOUT UNTIL THE ISSUE WAS RESOLVED AND OUR PRODUCTION ACCOUNT WAS ESTABLISHED.

Description of Event or Problem · 0

A COSMETIC COVER FELL OFF OF THE NOZZLE DURING TREATMENT. THE COVER DID NOT HIT ANYONE, IT LANDED ON THE FLOOR.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1658760 PRONOVA SC360 PROTON THERAPY SYSTEM LHN PRONOVA SOLUTIONS, LLC SC360 0086327400318

Patients

Seq Age Sex Outcome Treatment
1 78 YR Male