FDA Adverse Event Malfunction Summary report: N

UNICEL® DXC 800 PRO SYNCHRON® CLINICAL SYSTEMS

MDR report key: 1445206 · Received August 21, 2009

Report

Report Number
2050012-2009-00093
Event Type
Malfunction
Date Received
August 21, 2009
Date of Event
August 13, 2009
Report Date
August 21, 2009
Manufacturer
BECKMAN COULTER INC.
Product Code
JJE
PMA / PMN Number
K042291
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

SAMPLES WERE COLLECTED IN VACUTAINER TUBES, AND SPUN AT 3,500 FOR 10 MINUTES. NO SPECIFIC SAMPLE ISSUES WERE NOTED. THE CUSTOMER RUNS QC EVERY SHIFT AND THIS HARDWARE PROBLEM OCCURRED MID SHIFT, SO WAS NOT DETECTED BY QC. CUSTOMER NOTICED A LEAKING FLUID FROM THE REGION OF THE SAMPLE PROBE AND A FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED: A) THE FSE REPLACED THE VALVE WHICH WAS CAUSING LEAKAGE OF FLUID INTO CUPS. B) THE FSE VERIFIED OPERATION OF THE INSTRUMENT. A MALFUNCTION WILL BE ASSUMED FOR THE PURPOSE OF THIS REPORT.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC. (BCI) REGARDING ERRONEOUSLY LOW CREATININE (CREM) RESULTS GENERATED BY THE UNICEL® DXC 800 PRO SYNCHRON® CLINICAL SYSTEMS. BASED ON AVAILABLE INFORMATION, ABOUT 15-20 LOW CREM RESULTS WERE REPORTED OUT OF THE LAB. AFTER INSTRUMENT REPAIR, THE SAMPLES WERE RE-TESTED AND RESULTS WERE AMENDED. CUSTOMER PROVIDED EXAMPLE RESULTS. PER CUSTOMER, THERE WAS NO AFFECT TO PATIENT CARE, DUE TO THESE RESULTS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 UNICEL® DXC 800 PRO SYNCHRON® CLINICAL SYSTEMS CLINICAL CHEMISTRY ANALYZER JJE BECKMAN COULTER INC. DXC 800 PRO

Patients

Seq Age Sex Outcome Treatment
1