FDA Adverse Event Malfunction Summary report: N

NATUS NICVIEW 2

MDR report key: 14436064 · Received May 19, 2022

Report

Report Number
14436064
Event Type
Malfunction
Date Received
May 19, 2022
Date of Event
May 4, 2022
Report Date
May 10, 2022
Manufacturer
NATUS MEDICAL INCORPORATED
Product Code
FWC
Product Problem
Yes
Report Source
User Facility report
Reporter Location
NC
Reporter Occupation
NURSE
Health Professional
Yes

Narratives

Description of Event or Problem · 0

CLINICAL ENGINEERING HAS IDENTIFIED THE FOLLOWING CONCERN: THE FLEX ARMS ON 15 CAMERAS HAVE LOST RIGIDITY WHICH PREVENTS THE CAMERA FROM FUNCTIONING AS INTENDED (CAMERA IS HELD UP TO VIEW THE BABY). NO PATIENTS WERE HARMED OR INVOLVED. MANUFACTURER RESPONSE FOR CAMERA FLEX ARM ACCESSORY, NATUS NICVIEW 2 (PER SITE REPORTER). A COMPANY REPRESENTATIVE WAS NOTIFIED BY HOSPITAL CLINICAL ENGINEERING DEPT. THE REPRESENTATIVE STATED THAT THERE IS NOTHING PLANNED AT THIS TIME TO PREVENT OR CORRECT THIS ISSUE DUE TO NO OTHER HOSPITALS THAT ARE EXPERIENCING THIS PROBLEM. REPLACEMENTS HAVE BEEN ORDERED BY THE HOSPITAL BUT ARE ON BACKORDER AT THIS TIME.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2095663 NATUS NICVIEW 2 CAMERA, TELEVISION, SURGICAL, WITH AUDIO FWC NATUS MEDICAL INCORPORATED

Patients

Seq Age Sex Outcome Treatment
1 Unknown